Oakview Group Providence , RI 02940
Posted 2 weeks ago
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.
Overview
This position is committed to providing world class service for all Rhode Island Convention Center and Amica Mutual Pavilion parking lots for all events and is responsible for the protection, outdoor protection and safeguarding of Guests and Employees and their vehicles. The position requires physical activity including standing, walking, and climbing stairs.
This role will pay an hourly wage of $20-$29.
This is a Unionized role with rates of pay and benefits determinded by the Collective Bargaining Agreement with Laborers International Union Local 1322.
End Date 8/31/2024
About the Venue
The Rhode Island Convention Center (RICC) is located in the heart of Providence's downtown. The RICC features 100,000 square feet of flexible exhibit space and an additional 67,000 square feet of ballroom, breakout and meeting spaces. Capable of hosting trade shows, consumer shows, exhibits, receptions, banquets, meetings, tournaments and competitions, and, of course, conventions, event planners will enjoy a collaborative partnership with our knowledgeable and professional staff. The RICC is connected to the Amica Mutual Pavilion and the 564-room Omni Providence Hotel, and in turn, Providence Place, a downtown shopping destination filled with big-name retailers and an assortment of dining and entertainment options. Known to locals as "The AMP PVD," the 14,000-seat Amica Mutual Pavilion (formerly the Dunkin' Donuts Center) is home to the AHL Providence Bruins and the Big East Providence College Friars. The arena hosts sporting events, major concerts, family shows and trade shows.
Responsibilities
Greet and direct customers entering parking lots
Communicate parking information to the public
Sell parking tickets
Accept cash or credit payment. Count back correct change as needed
Use credit machine with personal identification number and building codes
Work in a variety of parking locations and positions
Document all cars going through booth as assigned
Balance cash drawer at the end of shift as assigned
Park/Direct cars quickly and efficiently
Monitor lot during events, immediately contacting supervisor as issues arise
Provide positive and friendly experience to all customers
Set up A-frame signs, parking cones, and reserved parking signs
Identify and problem solve parking issues; prevent when possible
Provide directions as needed.
Qualifications
Prior parking experience strongly preferred
Customer Service and Cash Handling abilities are a must
Must be polite, friendly and possess excellent interpersonal skills as this position has extensive guest and employee contact
Ability to multi-task
Must have reliable transportation
The ability to work various hours as needed including nights and weekends
The physical stamina to stand for long periods of time and walk long distances
Ability to work outdoors with extreme heat and weather conditions
Excellent communication skills
Ability to lift a maximum of 25 pounds with or without
Ability to visually observe close, distance, peripheral with or without
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Oakview Group