ABM Akron , OH 44301
Posted 2 weeks ago
Position Summary Details
This position is responsible for cash transactions with daily and monthly parking customers.
Approaches and greets all customers in a friendly, professional manner
Uses respectful communication to assist guests with their questions, problems, and concerns; relays information to shift or Operations Manager as necessary
Is quick and responsive to provide excellent customer service
Follows all company procedures and complies with all safety regulations
Issues and/or collects visitor parking tickets
Matches visitor ticket to parking rate schedule; collects proper payment from visitors and distributes correct change
Completes lost ticket forms when original tickets cannot be located
Completes shift/daily reconciliation of receipts, cash, and charges; accurately accounts for all funds within cashier drawer
Performs revenue drops following specific location procedures
Maintains a clean, orderly, and safe work area in and around the cashier's booth
Answers telephone in a prompt and courteous manner, when required
Immediately reports any accidents, incidents or safety concerns to Operations Manager or Shift Lead
Communicates professionally at all times with guests, client, and teammates
One year of similar experience preferred.
Must be 18 years of age or older.
Must meet all requirements to receive required badges and seals (if applicable), including successful completion of a background check and ten-year work history