Park Operations Specialist -Forest Ridge Park

City Of Raleigh North Carolina Raleigh , NC 27611

Posted 2 months ago

Job Description:

The City of Raleigh is seeking an enthusiastic Park Operations Specialist to perform a variety of tasks including park operations and natural resource management, providing customer service and outdoor recreation program supervision. The Park Operations Specialist is a key member of our staff and contributes to our team effort to serve the public.

Park Operations Specialists are Essential Staff and supervise a facility and park in the absence of full time staff. Forest Ridge contains approximately 600 acres of forested park with hiking and mountain biking trail systems, welcome center, picnic shelters, and playground with restroom facilities. Successful candidates will identify and select priorities when faced with multiple tasks to perform. A successful candidate will apply risk management skills in daily operations.

Duties and Responsibilities

Duties and Responsibilities:


Understanding of outdoor environments and willingness to work in those environments.

Understand the value of outdoor recreation for members of the community.


Operates Personal Utility Vehicle and a Park Truck in order to perform park maintenance and other tasks.

Assists recreation instructors or full-time staff with the delivery of a variety of programs including Fitness, Wellness, Hiking, Mountain Biking and Nature Education.

Offer customer support to patrons in a multitude of situations including introduction to park amenities, interpretation of rules, and program offerings.


Able to manage multiple tasks and projects successfully.

Able to problem solve and perform conflict resolution resulting in positive outcomes.

Able to utilize a computer and various software to perform administrative tasks.

Typical Qualifications

Candidates for this position must be at least 18 years of age, and have experience working in a customer service setting. A candidate should possess excellent verbal and written skills.

Applicants with interests and/or experience in outdoor recreation including biking, wilderness skills, hiking, or team building facilitation are encouraged to apply. This position requires the candidate to be able to lift at least 30 lbs and walk at least one mile over rough terrain. Successful candidates must be able to obtain and maintain a City of Raleigh Driver's Permit.

Additional Information

This is a 15-20-hr a week position with weekend, holiday, and some evening hours required. Schedule will vary due to park project and programs and needs.

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Park Operations Specialist -Forest Ridge Park

City Of Raleigh North Carolina