Park Desk Clerk

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5/23/2024 (8:00 PM EDT)

req60836

Park Desk Clerk

Pay Grade 09

Salary

$12.97 - $19.45 Hourly

Shift Premium - $1.00 an hour between 11:01 p.m. and 6:59 a.m.

Employment Type

EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

Click here for more details on state employment.

Hiring Agency

Tourism, Arts, & Heritage Cabinet | Kentucky Department of Parks

Location

1608 Highway 227

Carrollton, KY 41008 USA

Description

General Butler State Resort Park, located in Carrollton, Kentucky, provides all the peace and tranquility of the country while only minutes from the city. General Butler offers guests a 53-room lodge, 23 cottages, 111-site campground, a full-service restaurant, mini golf, boat dock, shelters, trails, the historic Butler-Turpin House, a conference center, and playgrounds.

The Park Desk Clerk is the first person our guests will talk with as they are planning their visit with us and usually the first person they meet when arriving for their stay. The ideal Park Desk Clerk candidate is friendly and outgoing and understands the importance of remaining focused on providing legendary service to the thousands of guests who visit the park throughout the year. As a Park Desk Clerk, you will be a key member of our team at the Front Desk and assisting in providing excellent customer service delivered to every visitor.

Qualifications and primary duties of the Park Desk Clerk Position include, but are not limited to, the following:

• Experienced with front line guest interaction via the telephone, email, and in person.

• Able to greet guests in a friendly and courteous manner.

• Able to learn the offerings of the park and surrounding area and relate this knowledge to answer guests' inquiries intelligently and thoroughly.

• Able to work under pressure.

• Maintains excellent grooming standards.

• Willing to work a variety of shifts/hours based on guest needs.

• Flexibility to respond to a range of different work situations.

• Ability to work independently or in teams.

• Experience using, or ability to learn, a computer-based reservation system.

Compensation and Benefits:

The Kentucky Department of Parks offers an outstanding compensation and benefits package for full-time employees:

• Paid Time Off (Sick and Vacation) + paid Holidays.

• Affordable Health insurance w/ Optional Health Reimbursement Account and Wellness Incentives Program

• Life, dental, and vision insurance

• Retirement plan

• Park familiarizations at other state parks

• Training/career development opportunities

• Optional Deferred Compensation program (401K/457K)

• Employee discounts

If you take pride in your work and are interested in a rewarding career, we would be honored to review your application for the Park Desk Clerk Position at General Butler State Resort Park.

Minimum Requirements

EDUCATION: High School Graduate.

EXPERIENCE, TRAINING, OR SKILLS: NONE

Substitute EDUCATION for EXPERIENCE: NONE

Substitute EXPERIENCE for EDUCATION: NONE

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

Working Conditions

Work is performed indoors in a state park setting.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Michael Morter at michael.morter@ky.gov or 502-732-1137.

An Equal Opportunity Employer M/F/D