Paratransit Reservation Agent - Part Time

Starting Salary: $13.28 per hour Job Description: Receives, negotiates, and processes paratransit trip requests from outside customers, many of whom are disabled.

Determines estimated arrival times of paratransit vehicles to accommodate customer appointments, some of which are related to critical medical treatment. Responds to customer inquiries regarding paratransit schedules, policies, and procedures. Education and Experience:

Must have a high school diploma or equivalent, and at least six (6) months of customer service and data processing experience. At VIA, our people are our most important asset. Each employee is an integral part of our dynamic team.

As an Equal Opportunity Employer, we pride ourselves in hiring the best employees based upon their qualifications. Our outreach program is designed to extend opportunities to qualified minority, disabled, and female applicants. Persons with disabilities who apply for employment with VIA will receive assistance if needed, during the application process.

Should VIA be unable to immediately accommodate a particular need, we will make suitable arrangements. If an accommodation is required, please make advance arrangements by calling us at (210) 362-2240. Apply online at www.viainfo.net VIA Values Diversity and Inclusion recblid pk9nthcxva9tiezg6yp59q6jn83556 PDN-9d0710f4-c4a6-4637-88ea-a65ae73c63b1