HCA Richmond , VA 23234

Posted 1 week ago

Paralegal Richmond, VA Full-Time

Parallon believes that organizations that continuously learn and improve will thrive. That's why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry's leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.


The Paralegal is responsible for providing legal support to SSC Senior Counsel and Executive Management and for working at the direction of the SSC Senior Counsel to develop paralegal work plans and organize and manage the legal activities of the SSC.

DUTIES (included but not limited to):

  • Consults with SSC Senior Counsel to coordinate and implement policies and procedures, perform special projects, and track and identify trends and results of legal activities.

  • Reviews contracts and drafts demand letters under direction of SSC Senior Counsel.

  • Works closely with HCA Strategic Pricing under direction of SSC Senior Counsel regarding legal disputes

  • Contacts insurance companies or their designated third party administrator (in writing, telephonically and/or electronically) to escalate and resolve claim payments for unpaid, underpaid and denied accounts that are escalated by other SSC departments. Escalates dispute issues to the Parallon Dispute Resolution Team in a timely manner.

  • Utilizes the Legal Review Tool to track legal collection activities and prepare reports as requested by SSC Senior Counsel.

  • Assists with the tracking and reporting of monthly legal collections to SSC Executives and Parallon BPG leadership.

  • Works assigned pools and updates notes in various SSC computer systems.

  • Oversees the hospital lien process for court recording and satisfaction, as requested by SSC Senior Counsel.

  • Works on special projects related to re-pricers, silent PPOs and other third- party issues, as well as Worker's Compensation issues, as requested by SSC Senior Counsel.

  • Conducts legal research under the direction of SSC Senior Counsel.

  • Manages auto/tort unit representatives to ensure proper adherence to state law and the SSC's policies and procedures for handling auto/tort claims.

  • Consults with Workers Compensation representatives to ensure proper adherence to applicable state law and our policies and procedures, as requested by SSC Senior Counsel.

  • Manages/assigns all interpleaders and petitions for equitable for distribution served at facilities and SSC, as requested by SSC Senior Counsel

  • Reviews objections to estate claims

  • Provide litigation support to HCA corporate legal and outside counsel as requested by SSC Senior Counsel.

  • Consolidates claims and prepares information relative to insurance carriers in receivership, judicial liquidation or bankruptcy as requested by Parallon BPG under direction of SSC Senior Counsel.

  • Under direction of SSC Senior Counsel, prepares training materials and assist with legal training for SSC staff on relevant legal issues.

  • Handles patient complaints escalated to the Legal Department for possible risk management review, as requested by SSC Senior Counsel.

  • Acts as a team player, accepting job responsibilities willingly and proactively initiates assistance to other legal team members.

  • Adheres to SSC policies relating to attendance, tardiness, compliance and confidentiality.

  • Attends department meetings and provides insight on legal issues.

  • Demonstrates current knowledge of legal issues and federal regulations related to financial operations.

  • Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement"

  • Other duties as assigned


  • Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately.

  • Customer/Payer orientation - establishes and maintains long-term customer/payer relationships, building trust and respect by consistently meeting and exceeding expectations

  • Interpersonal skills - able to work effectively with other employees, patients and external parties

  • PC skills - demonstrates proficiency in Microsoft Office applications, including Excel, and other programs and applications as required

  • Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems

  • Technical skills - professional presentation skills needed to represent facilities in legal issues.

  • Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately and excel proficiency.


  • Paralegal Degree from an accredited institution or Bachelor's Degree in related field or completion of state requirements that allow for Paralegal certification required.


  • Minimum two years of legal, collections and/or healthcare experience required.


  • Paralegal Certificate required unless state regulations allow other means of qualification

We offer free parking training support, competitive salary and excellent benefits to include several insurance package options for Medical, Dental and Vision; Paid Time Off for vacation, sick leave and holidays, Employer-paid Short Term Disability, Company matching 401K and more!

Parallon is an Equal Opportunity Employer (EOE), minority/ female/ veteran/ disabled, offering a great work environment, challenging career opportunities, and competitive compensation.

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