Palmetto Market Cashier

Omni Hotels Hilton Head Island , SC 29926

Posted 4 months ago

Location

Hilton Head Oceanfront Resort

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.

Omni Hilton Head's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

Job Description

To maintain the highest standards possible for the guest by insuring quick, efficient, and professional service to ensure satisfaction.

Responsibilities

  • Must be able to communicate effectively with guests and associates

  • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guest.

  • Must remain professional in all situations.

  • Understand and acknowledge of proper uniform and grooming standards.

  • Ensure that the lobby public areas are maintained and cleaned by liaison with housekeeping department

  • Assist with monthly inventory.

  • Adhere to all policies regarding employee purchases.

  • Follow proper procedure for accepting credit cards and checks.

  • Maintain a cash bank.

  • Verifying guest room numbers for room charges.

  • Interact with other departments to ensure guest needs are satisfied.

  • Adhere to proper food handling procedures.

  • Proper knowledge of equipment use and safety procedures.

  • Coffee maker/urn, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, telephone, pen/pencil, photo-copying machine

  • Walk-in refrigerator, Room Service tables, hot box,

  • General office equipment such as computer, fax machine, copy machine, printer, telephones, hole punch, paper cutter, scissors, pen, pencil, paper, etc.

  • Computer programs such as Word, Excel, Power Point, etc.

  • Corporate software programs such as Kronos WFC, Open Table, Synergy, and Epitome

  • Interior of hotel, in the restaurant, kitchen and guestroom. Exposure to extreme temperatures.

  • Exposure to Food and Beverage hazardous cleaning chemicals.

  • Exposure to food items and beverages.

Qualifications

Required Skills:

  • Minimum 1 year cash handling experience

Physical Requirements:

  • Able to lift up to 20 pounds

  • Able to be on your feet for up to eight hours

Working Environment:

  • Must be flexible with schedules including weekends and holidays

  • Able to communicate effectively with guests and other associates

Tools and Equipment:

  • Espresso machine

  • Coffee Pot

  • Pizza Oven

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VIEW JOBS 7/19/2018 12:00:00 AM 2018-10-17T00:00 Location Hilton Head Oceanfront Resort Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests. Omni Hilton Head's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match. Job Description To maintain the highest standards possible for the guest by insuring quick, efficient, and professional service to ensure satisfaction. Responsibilities * Must be able to convey information and ideas clearly * Must work well in stressful, high pressure situations * Must be effective in handling problems in workplace, including anticipating, preventing, identifying, and solving problems as necessary * Responsible for assigned shift, assisting in overall management * Supervise and coordinate assigned shift. * Assist in overall supervision of the department as outlined in manager's job description. * Check staff punctuality. * Complete environmental checklist for dining room. * Order daily supplies. * Hold pre-meal meetings. * Follow up on established training steps. * Handle guest comments and complaints. * Ensure guest satisfaction. * Communicate with guests and receive feedback. * Observe, teach, and correct staff's service. * Monitor each guest experience. * Must be able work with and understand financial information and data and basic arithmetic functions * Must lead by example, remain professional in all situations. * Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the hotel * Maintain high standards of personal appearance and grooming, which include wearing proper uniform and name tag when working * Comply at all times with Omni standards and regulations to encourage safe and efficient hotel operations * To be thoroughly aquatinted with all technical equipment to fully utilize its capabilities and extend efficient service to hotel guests * Assist with monthly inventory. * Maintain a cash bank. * Verifying guest room numbers for room charges. * Interact with other departments to ensure guest needs are satisfied. * Adhere to proper food handling procedures. * Proper knowledge of equipment use and safety procedures. * Do not leave merchandise unsecured Qualifications Required Skills: * Minimum 1 year supervisor experience Physical Requirements: * Able to lift up to 20 pounds * Able to be on your feet for up to eight hours Working Environment: * Must be flexible with schedules including weekends and holidays * Able to communicate effectively with guests and other associates Tools and Equipment: * Espresso machine * Coffee Pot * Pizza Oven Omni Hotels Hilton Head Island SC

Palmetto Market Cashier

Omni Hotels