Hilton Head Oceanfront Resort
Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.
Omni Hilton Head's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.
To maintain the highest standards possible for the guest by insuring quick, efficient, and professional service to ensure satisfaction.
Must be able to communicate effectively with guests and associates
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guest.
Must remain professional in all situations.
Understand and acknowledge of proper uniform and grooming standards.
Ensure that the lobby public areas are maintained and cleaned by liaison with housekeeping department
Assist with monthly inventory.
Adhere to all policies regarding employee purchases.
Follow proper procedure for accepting credit cards and checks.
Maintain a cash bank.
Verifying guest room numbers for room charges.
Interact with other departments to ensure guest needs are satisfied.
Adhere to proper food handling procedures.
Proper knowledge of equipment use and safety procedures.
Coffee maker/urn, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, telephone, pen/pencil, photo-copying machine
Walk-in refrigerator, Room Service tables, hot box,
General office equipment such as computer, fax machine, copy machine, printer, telephones, hole punch, paper cutter, scissors, pen, pencil, paper, etc.
Computer programs such as Word, Excel, Power Point, etc.
Corporate software programs such as Kronos WFC, Open Table, Synergy, and Epitome
Interior of hotel, in the restaurant, kitchen and guestroom. Exposure to extreme temperatures.
Exposure to Food and Beverage hazardous cleaning chemicals.
Exposure to food items and beverages.
Able to lift up to 20 pounds
Able to be on your feet for up to eight hours
Must be flexible with schedules including weekends and holidays
Able to communicate effectively with guests and other associates
Tools and Equipment: