Palliative Care Business Office Coordinator - Full Time

Bristol Hospice Bakersfield , CA 93301

Posted 2 months ago

The Palliative Care Business Office Coordinator provides scheduling and registration services for providers, as well as patients needing services, procedures, tests and appointments. Ensures appropriate reimbursement for services. Provides outstanding customer service and satisfaction ensuring all patients feel welcome.


  • Two years' experience in a physician office setting


  • Medical record maintenance and front office record-keeping

  • Front-end billing operations and cash management

  • Insurance authorization and issuance of referrals


  • Always demonstrates professional and customer service focused behavior, including manner of communication, responsibility, and appearance

  • Answers high volume and incoming calls promptly, courteously, and in a caring friendly manner, ensuring outstanding customer service at all times

  • Conveys messages, coordinates provider and patient schedules and other related information to others as appropriate to maintain effective working relationships in the delivery of patient care

  • Greets all phone callers courteously and respectfully; registers patients, obtains copy of insurance - front and back, instructs patients on filling out patient registration forms, verifies insurance information and communicates financial policies

  • Accurately, appropriately and efficiently schedules appointments, tests, procedures and other services

  • Maintains patient files, records and other information; files all incoming patient record documents


  • Competitive salary commensurate with experience

  • Medical, Dental, Vision, Life Insurance & more

  • HSA and 401(k) available

  • Tuition Reimbursement

  • Paid Holidays & PTO

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Palliative Care Business Office Coordinator - Full Time

Bristol Hospice