Ace Hardware Marysville , OH 43040
Posted 1 week ago
Job Description
Paint Specialist Job Description This position is responsible for oversight of the paint department inside sales and service functions in the assigned store location. Must possess a competent level of commercial and DIY paint products and uses, customer service, departmental merchandising, and overall store operation competencies.
The duties of this position are to be performed while demonstrating and encouraging McAuliffe's Ace Hardware core values. Your Role · Provide legendary customer service to every customer, every time by being helpful, knowledgeable and friendly per McAuliffe's Ace Hardware standards · Efficient, personalized delivery of paint services in a high-touch, high-energy environment · Help unload incoming trucks, put away merchandise, and maintain (clean, organize and stock) for assigned department, category or zone as assigned · Receive, store and distribute paint and related products according to store procedures · Oversee daily operations of commercial paint sales and provide support to B2B Account Executive · Possess product knowledge related to commercial/DIY painting projects, paint applications and warranties, and related sundries · Demonstrate the S.A.L.E.S. skills/behaviors · Demonstrate strong communications skills while interacting with a diverse customer base as well as store management team and all associates · Assist customers in choosing paint colors by using available color selection tools including paint chips · Recommends products for commercial paint/DIY usage and actively promotes add-on sales through suggestive selling techniques when assisting customers with projects · Maintain a working knowledge of merchandise available, product usage, and store location in order to provide customers with courteous and accurate information · Demonstrate the understanding of daily shelf maintenance and retail operations including sales goals, pricing, margins and profit, etc. · Accurately conduct transactions, customer purchases or process returns. Accept and process payments (cash, check, credit cards, gift cards, coupons, Ace Rewards, etc.) in accordance with company standards and policies and practices. · Always have your radio and wear/use your headset for effective communication and to provide legendary customer service · Develop a list of leads and close sales utilizing our S.A.L.E.S. process to grow the liquid paint and sundries department for the store
Requirements
Additional Info
We are in a growing market and need your help to grow our paint department! If you are hungry for opportunity, this job is worth applying for.
Ace Hardware