Paid Leave Benefits Manager (Business Operations Manager 2)

Initial Posting Date:

04/24/2024

Application Deadline:

05/05/2024

Agency:

Employment Department

Salary Range:

$6,901 - $10,674

Position Type:

Employee

Position Title:

Paid Leave Benefits Manager (Business Operations Manager 2)

Job Description:

At the Oregon Employment Department, we actively support a workforce that is representative of the people we serve including people from various races, genders, abilities, cultures, language skills, geographic locations, and justice system involvement. We value your life experiences and encourage everyone to apply with your transferable skills and qualifications from your work, school, and volunteer experiences.

In Paid Leave Oregon, we are focused on designing a program where people with diverse backgrounds and experiences have full access to paid leave benefits when they need them the most. Our goal is to provide service using a trauma-informed and person-centered approach for an excellent customer experience. Our mission and vision is to support a workforce that is representative of the people we serve including people from a different race, gender, gender identity, ability, culture, geographic location, and justice system involvement.

What You Will be Doing:

This position will manage and provide leadership for the Paid Leave Benefits section and management team. You will coordinate program plans, activities, and operations; improve operational policies and procedures for the section; manage contracts; provide oversight of Modernization collaboration for the section, the Benefits Eligibility unit, Investigations unit as well as other cross functional teams. Regular and ongoing engagement with external community leaders, interested parties, and other agencies. Lead process improvement, program performance monitoring, business process mapping, business process tracking, quality assurance, and serves as liaison to the Employment Department budget and Administrative and Business Services teams, all to assist the program staff to provide high quality, equity-focused service to customers. Serve as member of the Paid Leave Executive and Management teams to plan and develop strategic and operational goals and objectives for the program. Perform management and supervisory functions for the Paid Leave Program Benefits section. This position also carries out the agency's affirmative action, diversity, equity, and inclusion goals and responsibilities.

The organizational structure or area of supervision could change based on the business need to ensure an agile organization that is meeting the needs of Oregonians.

For a full Position Description, please click here.

What We Are Looking For (Desired Attributes):

• Experience engaging intentionally with team members throughout the organization to consider and appreciate multiple perspectives, backgrounds, and values, integrating and including their feedback as decisions are made.

• Excellent communication skills, both orally and in writing, to a wide range of audiences. The ability to tactfully and effectively articulate and exchange information with internal customers and external interested parties.

• Proven experience providing leadership to multiple supervisory levels, mentoring, and developing managers as well as leading employee engagement at all levels of the organization, recognize their potential, and support their future career growth.

• Demonstrated ability to build positive relationships with diverse community groups including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA2S+ and other communities that have been traditionally marginalized.

• Commitment to equity, diversity, and inclusion, including the ability to positively influence equity, diversity, and inclusion in the workplace.

• Preference may be given for the ability to read, write, speak English and one of the following languages: Russian, Spanish, Simplified Chinese or Traditional Chinese (written), and Cantonese or Mandarin (spoken), or Vietnamese.

• Experience implementing technology systems and operational initiatives using project management techniques to ensure effective planning, staff adoption as well as effectively operationalizing laws or rules.

• Experience managing in the areas of financial, budgeting, procurement and contracting, information technology, human resources, decision-making, planning, and program resources to meet the organization's mission.

Required Minimum Qualifications:

Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor's degree in a related field.

What's In It for You?

• A workplace that balances productivity with enjoyment and encourages learning and mentoring.

• Rewarding work in a fast-paced, creative environment with colleagues who are passionate about public service.

• A workplace that fosters fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This policy applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training.

• Work/life balance, 11 paid holidays a year, and a competitive benefits package.

• If you have federal student loan debt or are thinking of going back to school, then you may benefit from the Public Service Loan Forgiveness Program (PSLF). PSLF allows you to make 120 qualifying payments on your student loan while working full-time for a qualifying employer. PSLF student loan debt may be forgiven. OED positions may qualify for PSLF, please visit the website for more information and/or verification.

How to Apply:

• External Applicants: Click on the "Apply" link above to fill out the online application and submit by the posted closing date. Please use the name you want us to address you by.

• Current State of Oregon employees (this includes temporary employees) OED/Statewide employees: Apply through your employee Workday account. Please ensure the work history in your applicant profile is up-to-date and reflects your current position.

• REQUIRED: Attach a resume and cover letter. Your cover letter must not exceed two (2) pages. Please upload your documents in the "Resume / Cover Letter" section of the application.

• In addition to your related work experience and education, we will use the desired attributes and required minimum qualifications to determine who to interview. Please make sure you demonstrate that you have the desired attributes and minimum qualifications in your application materials.

• Important: Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application.

Additional Information:

• This position is management service and is not represented by a union.

• This recruitment may be used to fill future Permanent, Limited Duration, Job Rotation and Temporary vacancies as they occur.

• Please ensure you've provided a thorough and updated application as it pertains to the position for which you are applying. This will be used to determine the salary offer based on a pay equity assessment.

• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity.

• United States Employment Eligibility: The Oregon Employment Department does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States. The Oregon Employment Department is an E-Verify employer. If you are the successful candidate you must present your I-9 acceptable documents (See page 3) for employment verification.

Hybrid Remote Work Information:

Candidates may be approved for hybrid remote work, however, this position requires occasional weekly or monthly visits to the Salem Central Office. Hybrid remote work suitability is evaluated based upon business needs at the time of hire. Hybrid remote work approval can be revoked at any time. Candidates are expected to:

• Reside within (or be willing to relocate to) Oregon, or one of its bordering states within a reasonable commuting distance (e.g. Vancouver, Washington).

• Be able to report to the office location listed in the job posting, as necessary.

• Demonstrate access to a broadband internet connection that meets or exceeds the minimum acceptable requirements; Click Here to view the minimum acceptable requirements. OED IT Services will provide the necessary hardware to employees who are approved for remote work.

• Have a private workspace.

• Maintain good standing (i.e. no performance or attendance issues).

Veterans' Preference:

Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website: Veterans Resources, or call Oregon Department of Veterans' Affairs at: 1‑800-692-9666. NOTE: If claiming veterans' preference, please be sure to check your Workday account for pending tasks or actions under your "My Applications" section.

Equity and Inclusion:

We foster fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, age, veteran status, disability, or status as a victim of domestic violence, harassment, sexual assault, or stalking. This policy applies to every aspect of our employment practices, including recruitment, hiring, retention, promotion, and training.

• View guidance our hiring managers use at the following website: Equity and Inclusion Recruitment Questions

• Please read more about our Gender Identity and Expression Procedure!

Criminal Records Check:

The Employment Department is committed to being a leader in providing its employees with fair and equal employment opportunities and recognizes that as a best practice in equity and inclusion, criminal background check policies shall be job related and consistent with business necessity. For positions with authorized access to FBI Criminal Justice Information Systems (CJIS) information, a separate criminal records check is conducted by the Oregon State Police. If you would like further information on how each criminal records check is conducted, please read our Criminal Records Check Policy or contact us at the number below with any questions.

Contact Information and Helpful Links:

• If you have questions about the position or need an alternate format to apply, please contact us at 503‑947-1289; humanresources@employ.oregon.gov. Please be sure to include the job requisition ID number.

• Reasonable Accommodations

• Interview Scoring Criteria used during recruitment

• Understanding the State Application Process

• Resources for Job Seekers