Company: FedEx Services
Job Title: Package Recovery Rep
Job Requisition Number: RC330984
Category: Customer Service
Pay Type: Non-exempt
Salt Lake City, Utah 84120
In an effective and timely manner provide customers and employees information regarding research requests, match requests, pulls status, insurance status, etc. and to differentiate between researchable and non-researchable shipments. Effectively use the internet and other resources to research shipments.
High school diploma/GED. Typing proficiency and general knowledge of computers.
Ability to effectively use scan, trace, tracking, claims, shipping and inventory systems to research and respond to shipment search inquiries. Good communications (oral and written), human relations and internet skills. Works well under stress and able to organize, prioritize, and process multiple tasks. Ability to work variable shifts and weekends/holidays.
To apply for this position, please upload a current copy of your resume and complete the required screening questionnaire by close of business (5:00 PM CST) on March 4, 2021, in order to be considered.
This position will be domiciled in Salt Lake City, Utah.
Relocation assistance is not available.
Minimum starting pay is $15.97 per hour.
FedEx Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status.
FedEx Services will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee, unless undue hardship or a direct threat would result from the accommodation. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact email@example.com.
Fedex Cross Border