Overnight Security Officer

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower - a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA's best views.

About the Role:

The Security Officer is a vital member of the Security Team who is responsible for providing a safe and secure environment for the employees and in which guests can relax and/or conduct business. This department establishes, promotes and maintains the hotel's security and property protection. The Security Team is available 24-hours a day. The Security Officer actively participates in the day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property.

We are looking for individuals who are skilled problem solvers with a high attention to detail and a high sense of ethics and honesty The Security Officer position involves a large amount of contact with guests, local law enforcement and other hotel personal and excellent personal presentation and interpersonal skills are required. As this position is physical in nature, candidates must be able to stand for up to 8hrs per shift and lift up to 50lbs.

What you will do:

• Patrol the interior and exterior of the hotel and confront any situations or persons that require investigation. Monitor the Closed Circuit Television (CCTV).

• Conduct V.I.P. escorts and assist handicapped guests.

• Handle and document guest and employee accidents, guest room lock problems, noise complaints, and any questionable individuals on the premises.

• Assist in implementing preventive safety and security programs and training related to the hotel's emergency procedures.

• Respond to worker injuries and train on preventative measures for injury prevention.

• Investigate crimes committed against the hotel, guests, and employees. Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements.

• Assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.

• Respond properly in any hotel emergency or safety situation.

About You:

• 1 to 2 years' experience in a security field preferred

• Knowledge of emergency and safety procedures

• Must have a work authorization in the United States.

• Excellent personal presentation and interpersonal skills.

• CPR and First-Aid certification.

• Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.

• Ability to operate all computer equipment necessary to perform the job; knowledge of Opera, Microsoft Office Suite, and HotSOS preferred/is a plus.

• Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.

Our Benefits:

• Rewarding Work Culture

• Excellent Mentoring, Training and Development Opportunities

• World Class Medical, Dental, and Vision Insurance Program

• Complimentary Stays at Four Seasons Worldwide after 6 Months

• Holiday and Vacation pay (9 paid Holidays including Mardi Gras)

• Complimentary employee meals prepared by the Four Seasons Culinary Team

• Complimentary dry cleaning of employee uniforms

• Discounted parking

• 401k participation with a company matching program

Schedule & Hours:

• This position is an overnight position. Candidate must be willing to work overnight.

Want to know more about working for Four Seasons? Visit us at:

Four Seasons Hotel and Private Residences New Orleans: https://www.fourseasons.com/neworleans/

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Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf