Overnight Manager/Manager On Duty

Join us for this incredible opportunity to be part of our Front Office Team as the Overnight Manager/Manager on Duty at Wild Dunes Resort in Isle of Palms, just outside of Charleston, SC. Not only will you be part of a remarkable property, but you'll also be a part of a company recognized as one of Fortune's 100 Best Companies to Work For!

We Offer Excellent Benefits:

• Free room nights, Discounted and Friends & Family Room Rates

• Medical, Prescription, Dental, and Vision Insurance after 30 Days of Employment

• Paid time off and holiday pay - Full Time & Part Time colleagues eligible

• Paid Family Bonding Time and Adoption Assistance

• 401K with company match

• Take advantage of Resort Amenities on your days off.

Description:

The Overnight Manager is responsible for managing the night audit team and activities at the resort and completing the night audit. Previous experience is required.

• Must be able to perform all agent functions, including the Night Audit - runs nightly reports and resets the system.

• Must be able to communicate verbally and in writing in English and prepare complex reports of room availability and revenue generated.

• Ability to access and accurately input information using a moderately complex computer system.

• Provide hands-on support during peak business times.

• Must be able to effectively deal with internal & external guests, some of whom require patience, tact, and diplomacy to defuse anger, collect factual information, and resolve conflict.

• Completes a daily MOD Report to communicate guest opportunities and other information

• Completes accident/incident reports as necessary

• Assist in projects and other duties as directed by the Front Office Manager and Director of Rooms.

• Managed front desk activity and handled guest check-ins and check-outs

• Preparing welcome guest packets and VIP reports

• Prepares daily internal communications

• Ability to work a flexible schedule that will likely include evenings, weekends, and holidays

• Must be able to live the Hyatt Values of Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Working Conditions:

• Must be able to work during the overnight shift

• Must be able to work in a variety of weather conditions (rain, wind, snow, heat);

• Must be able to sit for long periods

• Must be able to twist, bend, and squat frequently; kneel or crawl occasionally; infrequently climb a ladder.

• Must frequently perform simple grasping, fine manipulation, and repetitive hand & arm movements.

Hyatt is an equal-opportunity employer. Qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.