Overnight Front Office Supervisor

The Hyatt Regency New Orleans is a 1,193 room four diamond, premier hotel with 200,000 sq ft of meeting space in the downtown business district of New Orleans, and with the area's great offerings of professional sports teams, world class art galleries, lively music venues, and Trip Advisor's number one food destination in the United States, we are at the center of all the action in the city. Join us for this incredible opportunity to be part of our Engineering team as the Overnight Front Office Supervisor at the Hyatt Regency New Orleans.

The Overnight Front Office Supervisor leads the agents who are responsible for the guest registration process and communication of hotel services. This role is responsible for completing night auditor duties, supervising overnight staff, completing overnight reports, and assisting in completing functions as a manager on duty in addition to front office duties. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing.

BENEFITS | LOVE WHERE YOU WORK! | Not only will you be part of a rock-start team, but you'll get to be part of a company that

• Named to the 2024 "100 Best Companies to Work For" list by Fortune and Great Place to Work for the 11th consecutive year

• Honored as one of the top 100 Companies that Care according to People

• Named Built-In's 100 Best National Large Companies to Work For in 2022

• Recognized as a Best Place to Work for Women, Diversity, LGBT Equality, and Millennials

• Earned a Greenkey Eco-Rating of 4 keys for industry leadership and commitment to protecting the environment through wide-ranging policies and practice

• Named one of New Orleans Best Places to work 9 years running!

We care for people so they can be their best.

Career Growth and Advancement

• Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level

Affordable Benefits after 30 days - full-time colleagues are eligible for medical, dental, vision, life, LTD, STD

Referral Bonuses up to $500.00 - for bringing new members to our team

Free and Discounted Room Nights at Hyatt Hotels around the world

Paid Time Off

• Holiday pay, new child leave and personal days

Healthcare FSA - saves you money for medical expenses

Financial Perks

• 401(k) w/ company match & discounted employee stock purchase plan

Employee Assistance Program

• 24/7 emotional support, legal guidance, personal & financial resources

Discounts at various retailers - at Headspace, Apple, AT&T, Verizon and More!

COVID-19 Safety: Hyatt Hotels follows all COVID-19 CDC and US] Health department protocols for the safety of our employees and guests.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• Previous front office supervisory experience.

• Refined verbal and written communication skills.

• Experience and a thorough understanding of hotel Front Office operations.

• PM and Overnight availability