Overnight Front Office Supervisor - Great Benefits, Free Parking!

Marriott International Redmond , WA 98053

Posted 5 months ago

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first.

Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers.

JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.

Job Summary

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements.

Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing.

Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information.

Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges.

Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures.

Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems.

Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Front Office Coordinator

RET Physical Therapy Group

Posted 2 weeks ago

VIEW JOBS 10/4/2019 12:00:00 AM 2020-01-02T00:00 <p><strong><em>Do you enjoy a fun, fast paced environment, where time flies by before you know it?</em></strong></p><p><strong><em>Do you love providing AmaZing! customer service that welcomes each patient into the door as if they are family?</em></strong></p><p><strong><em>Well if you have a great personality, are capable of handling multiple things at once, and said yes to those previous two questions... this position may be for you!!</em></strong></p><p></p><p>RET is looking for a full-time Front Office Coordinator for our <strong>Redmond</strong> clinic to be able to experience a culture of care, compassion, and human connection. </p><p>Some overall job responsibilities include front desk scheduling, collection of co-payments/deductibles within the clinic, data entry, filing, patient and physician interaction on the phone and in person, and general organization of the office aspects of the clinic.</p><p>Previous history with a working knowledge of working with insurance benefits, pre-authorization and approval is preferred. Previous medical receptionist, medical front office administrative customer service and office experience is a definite plus.</p><p>This position is full time and is eligible for benefits, if this sounds exciting to you, and you have previous front office experience, please apply below!!</p><p><strong>Requirements</strong></p><p>You will need these qualifications:</p><ul> <li>Experience in physical therapy requested, not required; Minimum 1-3 years medical office experience required</li> <li>Pleasant, professional, and articulate phone voice including the ability to multi-task and handle many incoming calls or patients at once.</li> <li>Exceptional customer service is a must.</li> <li>Efficient and accurate data-entry skills</li> </ul><p>These aren’t required but, it would be great if</p><ul><li>You have used Microsoft Office products (Word, Excel, Outlook, etc.)</li></ul><p><strong>Benefits</strong></p><p><br></p><p>We offer outstanding benefits including a 401k with a 4% match, outstanding health/dental/vision coverage, company paid life insurance, a generous PTO plan with unique maternity benefits and much more! We have also established an internal employee foundation, as our own organized way of making sure our employees receive the financial support they need after catastrophic life events occur. This assistance is made possible through the continuous support of all our fellow employees.<br></p> RET Physical Therapy Group Redmond WA

Overnight Front Office Supervisor - Great Benefits, Free Parking!

Marriott International