Who We Are:
We are bravo
Fit, a fast-growing Oregon-based Planet Fitness franchisee. Our mission is to help people become their own heroes. We do this by creating and promoting a comfortable fitness environment, where everyday people find inspiration to be their best: in a Judgment Free Zone.
We are growing fast as we rapidly open our state-of-the-art Planet Fitness clubs in Oregon and Alaska. We are still small enough that talented team members can make a huge impact on our future direction, but we're growing super-fast. We will be doubling the number of clubs we operate in 2019. Not only that, we will be starting the first of many forays outside of Oregon when we open our first two clubs in Alaska!
Our Job Opening:
Fit is searching for an Overnight Closer (3rd Shift) to join our team! In this role, you will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience. Additionally, you will be responsible for creating a positive member experience by providing superior level of customer service to Planet Fitness members, prospective members and guests.
Thoroughly clean and sanitize restrooms and locker room areas (both men's and women's)
Stock locker rooms with proper supplies/paper products.
Thoroughly clean and sanitize gym floor, including but not limited to:
Vacuum entire gym nightly
Scrub and or mop floor nightly as noted by area
Clean and Sanitization of equipment, gym floor area, tanning area and amenity rooms, black card lounge, front counter, lobby, and entrance areas.
Moving equipment and cleaning underneath
Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
Follow "Lost and Found Policy" and turn in lost member property to the Club Manager/Assistant Manager immediately.
Ensures that each Member receives outstanding member service by providing a member-friendly environment, including greeting and acknowledging every Member and maintaining outstanding standards, solid product knowledge and all other components of member services.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
Your Proven Track Record:
High School Diploma or equivalent.
3rd shift experience.
Customer service experience.
Why You Should Join Planet Fitness!
Position Type/Expected Hours of Work
This is a full-time, nonexempt position. Days and hours of work can be anywhere between Monday through Sunday, 8 p.m. to 6:00 a.m. To include holidays.