Outsourced Records Specialist

Iron Mountain Incorporated Redmond , WA 98053

Posted 4 weeks ago

Overview

Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services.

Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions records and information management, data management, digital solutions, data centers and secure destruction Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information.

Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers data, no matter what format, location or lifecycle stage its in and no matter where its kept.

We are more than 17,000 people strong and growing. Weve been a trusted records management leader since 1951.

Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people. Globally, we believe it is our diversity that contributes to our companies shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.

Iron Mountain complies with the Accessibility for Ontarians with Disabilities Act and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Responsibilities

The Record Specialist position will represent Iron Mountain while working onsite at a customer's facility. Applicant must possess excellent customer service skills and a high aptitude for problem solving. The Project Specialist manages an assigned area of legal documents processing, ensuring a high degree of accuracy while maintaining contracted service levels for the customer.

Key responsibilities include:

  • Processing of both hardcopy and softcopy legal documents by sorting, cataloging into the customer's database, and scanning documents as a PDF file to be accessed by other requestors. Must maintain a high degree of accuracy at all times.

  • Respond to customer requests for copies of legal documents via a web based request system. Email response to customer utilizing excellent communication skills and high sense of urgency.

  • Complete other projects as assigned, all pertaining to legal documents processing, researching, scanning and filing

Qualifications

High School diploma or equivalent.

  • High level data entry skills required. Proficiency on a PC in an IBM compatible and MS DOS environment and familiarity with Windows and word processing software; strong organizational skills and a detail orientation required. Excellent communication skills required.

  • Must be able to handle boxes and pulling files from boxes.

  • At least 1 year data entry experience in a service oriented environment with exposure to customer service.

At this time, we are considering only local candidates who are able to work without employer sponsorship. No agencies or phone calls please. Only those candidates whose experience best meets our requirements will be contacted.

Iron Mountain is an Equal Opportunity Employer.

Compliance Obligations:

It is the responsibility of every Iron Mountain employee:

  • to comply with all applicable laws, rules, regulations, and company policies

  • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct

  • to complete required training within the allotted time frame

Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.

Requisition # 2018-19495

Category Operations

Type Full-Time



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VIEW JOBS 12/1/2018 12:00:00 AM 2019-03-01T00:00 Overview Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information. Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers' data, no matter what format, location or lifecycle stage it's in and no matter where it's kept. We are more than 17,000 people strong and growing. We've been a trusted records management leader since 1951. Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions. Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people. Globally, we believe it is our diversity that contributes to our companies' shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job. Iron Mountain complies with the Accessibility for Ontarians with Disabilities Act and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Responsibilities RecordS Analyst I. Job Summary The Records Analyst is responsible for compliance of the records management policy i.e., accountable for the inventory and control of a company's business records. This position is responsible for communicating and training business units on records management standards and best practices, and enforcing current records management policy and procedures. 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Performance Measurements: * Improvement in customer's compliance with their records retention policy. * Good coordination and effective working relations with other departments and managers. * Ability to work within the organizational structure. * Effective teaming within the account team that supports the customer. * Customer retention. II. Essential Job Functions * Identify process improvements and best practices for a compliant records management program. * Build external and internal relationships. * Identify and respond to current records management issues. Qualifications I. Educational & Experience Requirements A minimum of two (2) years college with specialized course work in records management and business law is preferred and one (1) to two (2) years equivalent work experience in an active records environment is preferred. 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Outsourced Records Specialist

Iron Mountain Incorporated