W.C. Rouse Greensboro , NC 27395
Posted 2 months ago
Outside Sales
W.C. Rouse & Son | Greensboro, North Carolina
Join Our Talent Community -
North Carolina
Duties & Responsibilities:
Develop & enhance our parts sales presence & response in the market as part of an overall improved customer service experience for our clients.
Coordinate with & support Equipment Sales, Aftermarket Sales & Service Group parts needs in proposal & project ordering & execution
Respond to aftermarket parts/material quotation requests via;
Direct requests, existing & new customers - direct proposal response
Service Work Order (SWO) requests
Pricing for parts, components & materials used to support work order invoicing
Proposals to support SWO requests - parts & labor
Equipment & aftermarket sales parts/material pricing requests for inclusion in equipment/project sales proposal response.
Maintain target Gross Margin Targets on parts sales
Develop & maintain parts vendor relationships - represented principals & 3rd party resources.
Maintain/update necessary price books, application/sales data & discount information.
Place parts/material orders & handle communication through delivery and invoicing.
Setup and Bill Parts Sales in ERP System, Invoice daily
Save all Purchase Order, Invoice, Quote, etc. information to Cloud Service (SharePoint)
Facility shipping/receiving activities for parts & materials, including forklift operation
Parts & material staging for jobs
In coordination with Service Coordinator & Service Manager, stage parts & materials & tools needed for jobs.
Local inventory control - reports to Operations Manager
Enforce facility inventory controls, per Operations Manager
Complete Cycle Counts accurately, weekly
Maintain/manage service group support inventory in facility and on trucks.
Facility/Warehouse management and organization
Maintain an organized and clean Shop/Warehouse environment
Coordinate/Maintain Facility Structure maintenance, grounds & security needs
Vehicle Fleet Management;
Support vehicle & OTR equipment service needs, coordinate with service group for maintenance cycles & arrange repairs services and related vehicle logistics in concert with schedules as necessary
Emergency parts delivery, arrange/accomplish local & regional parts pick up as necessary
Participate, as needed, in Branch-level Service Meetings
Provide training reinforcement to techs, on inventory control issues
Exemplify company Core Values and Purpose to other employees and customers
Position reports to Operations Manager
Key Outcomes:
Prompt Response to parts sales and support request
Cycle Counts conducted weekly
Maintain clean and organized shop area
Daily forklift inspections - logged to cloud storage
Daily, in coordination with dispatcher, Add parts/materials to work orders and stage parts in bins
Monthly Inspection of 1 service truck inventory
Benefits:
Competitive pay, commensurate with experience and capabilities
Full benefits package; company health insurance plan (options for health, vision, dental, and life) and 401k with matching
Growth in income and expertise potential
Qualifications:
High School diploma or equal education credit
Three + years' experience parts sales and inventory control in HVAC or similar industry
Valid driver's license with clean driving record
Military Experience a plus
Strong Computer Skills
Strong Experience with Microsoft Office products
A continuous improvement mentality
Desire to succeed and be a part of our family, especially long term
About W.C. Rouse & Son
W.C. Rouse