Outside Sales Professional - Pest Control

Arrow Exterminators , Inc Bowling Green , KY 42103

Posted 2 months ago

Position Summary: A Home Evaluator (HE) develops new sources of business, cultivates leads, and sells company services. As an outside sales professional, a HE must develop relationships with existing and potential customers, builders, realtors, and related industry associations to sell new services. HE's commit to monthly sales goals and activity reports.

Essential Functions:

  • Comply with company safety procedures

  • Comply with product label, state and federal regulations, and company policies, procedures, and pricing guidelines

  • Build a robust pipeline of opportunities by networking and participating in company, community, sports partner, real estate, and builder events

  • Schedule and keep appointments with customers

  • Interact and ask questions of customers to determine customer concerns and existing conditions

  • Perform thorough inspection and evaluation of customer properties including interior, exterior, attics, and crawlspaces

  • Properly identify pests, pest activity, pest harborage areas, and conducive conditions

  • Explain to customer the inspection results, service procedures, financial arrangements and expectations

  • Sell recommended services to customer

  • Complete service agreements or service proposals for recommended services

  • Provide marketing collateral to customer

  • Collect service payments from customers

  • Collaborate with service centers in communicating sales and lead information

  • Visit and follow up with customers to ensure satisfaction and secure immediate and future business

  • Operate company vehicle in compliance with Vehicle Responsibility Agreement

  • Maintain equipment and tools in good working order

  • Wash and clean vehicle and ensure proper maintenance and repairs

  • Complete internal activity reports as required

  • Attend and complete training and meetings as required

  • Perform other duties as required by management

Knowledge, Skills, and Abilities:

  • Customer Service ' Knowledge of principles and processes for providing customer service. This includes active listening, assessing customer needs, and meeting quality standards for services.

  • Sales and Marketing ' Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, sales techniques, and sales pipeline management

  • Compliance & Safety' Knowledge of relevant equipment, regulation, procedures, and documentation to ensure effective, compliant, and safe treatment and services.

  • English Language ' Ability to write, speak, and ability to read and understand technical product labels and service agreements.

  • Monitoring ' Ability to assess and evaluate current or previous pest activity on the interior and exterior of a structure.

  • Math ' Ability to calculate and perform basic math and ability to draw, mark, and analyze diagrams legibly.

  • Critical Thinking ' Ability to use logic and reasoning to identify problems and determine best solutions

Minimum Qualifications:

  • Must have a proven track record of meeting and exceeding goals.

  • Compliance with Drug-free Workplace Policy

  • Able to pass a pre-employment background check upon offer of employment

  • Ability to pass and maintain any state regulatory agency required licensing/certification exams

  • Able to pass internal technical exams

  • Possess current Driver License in the state where you work, ability to operate a motor vehicle and maintain a driving record consistent with company standards

  • High school diploma or equivalent

  • Present a professional appearance including wearing an approved Arrow uniform

  • Able to work a 40-hour (minimum) work week

  • Willing to work evenings, weekends, or outside business hours as needed

Physical Demands:

The work environment and physical demands described below are representative of those that an employee encounters while performing essential functions of this job.

  • Constant mobility including walking, crawling, stooping, bending, kneeling, squatting, lifting, looking, probing, climbing, pushing, pulling, balancing, stretching and standing for long periods

  • Climbing into attics and crawling in crawlspaces

  • Daily physical labor

  • Lifting up to 50lbs

  • Driving of automatic vehicle

  • Environmental Factors:

  • Work both indoors and outdoors, in various weather conditions

  • May withstand extreme conditions such as heat in an attic in Summer or chill of crawlspace in Winter

  • Exposure to vegetation, dust, dirt, insects and animal remains

  • Some work in cramped spaces

#ZR

We are an Equal Opportunity and a Drug-Free Workplace

(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).


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Outside Sales Professional - Pest Control

Arrow Exterminators , Inc