Outside Parts Salesperson

Cumberland International Trucks is seeking an energetic, customer service oriented Outside Parts Salesperson to join our growing team in Ocala, FL. As Cumberland grows, there's a bright future and the opportunity for growth within the organization. We are looking particularly for those with sales-related experience with a desire to further their career. Join the Cumberland team today - where we offer a career path, not just a job, at a company with an empowering and positive work environment

The primary duties and responsibilities of the Outside Parts Salesperson are to fulfill customer parts needs in the most efficient and accurate manner by:

• Responding to customer parts or information requests quickly

• Develop business relationships with all customers

• Develop game plan for prospecting a designated territory

• Communicating internally with parts department and externally with customers

• Monitoring the status of customer orders, advising in case of problems and notifying upon arrival

• Assisting other Parts Department employees with above tasks as necessary

• Organization and maintenance of the customer accounts, including pricing and application materials

Qualifications

Qualifications

• The Outside Parts Salesperson position is a vital member of the Parts Department Team, one who has a direct impact on parts sales and customer satisfaction. Accordingly, specific personal qualities and abilities are required for successful performance in this position, including:

• Appreciation for teamwork & sincere desire to contribute as a team member

• Excellent communication skills, including an awareness of others & effective listening ability

• Customer appreciation, a desire to satisfy customers & the ability to instill customer confidence

• A commitment to customer satisfaction by addressing potential issues proactively

• Multi-tasking ability, especially in dealing with interruptions and quick acknowledgements

• Preferred but not Required

• College degree

• Truck Parts Sales &/or Parts Counter experience

• Mechanical aptitude or experience in automotive &/or truck mechanics

• Parts department experience, particularly in a truck dealership or truck aftermarket environment

• An ability to recognize opportunities for process & operational improvement

The Journey Starts Here

Reap the benefits of a growing economy and growing company. We were proudly named 2017 and 2018 Dealer of the Year by Navistar and 2020 and 2022 Top Company for Women to Work For in Transportation by Women In Trucking Association.

Core Values

• Honor

• We honor customer relationships by providing world-class service.

• Readiness

• We use all available resources to ensure that we are always ready to address any and all customer concerns and demands.

• Victory

• When our customers win, we win.

• Loyalty

• We aim to foster customer loyalty by upholding our core values and by keeping our brand promise.

Employee Benefits:

• Work-life Balance / 401-K with Employer Match thru Fidelity

• Paid Time Off (PTO) / Vacation / 8 Paid Holidays / Paid Birthday Off

• Paid Training / Certification Reimbursement / Mentorship Programs / Internship Programs / Professional Development

• Life and AD&D Benefits & Supplemental Life / Short-Term Disability / Voluntary Long-Term Disability

• Wellness Program- earn money by walking / Access to Teladoc

• 24/7/365 digital access to doctors

EOE: Cumberland International Trucks is an equal opportunity employer. We are committed to cultivating a safe & positive environment for all employees. All employment is decided solely on the basis of qualifications, merit, & business need.