Outreach Worker (Family Medicine/Alberta)

Position Description

This position will serve as primary contacts for medically needy patients. Responsibilities include processing provider claims, using computer system to record and report patient information, patient case finding, financial screening, program enrollment facilitation, non-medical counseling, case tracking, and preparing all necessary case documentation. Persons in this position will serve as program spokespeople and representatives to participating health care providers, local communities and local health agencies; therefore, this position requires a positive and professional attitude when working with patients, community leaders, and local health agency and state agency care workers. Persons in this position will be expected to travel between local health-agencies in the fulfillment of their duties and may be asked to make occasional home visits. Work is performed in usual clinic conditions; requires a high degree of contact with patients and families, clinic staff and outside support agencies. Travel and ability to respond to needs during off- duty hours may be required in unusual situations.

Preferred Qualifications

• Certified Community Health Worker having undergone the Community Health Education Specialist Training

• Must interact effectively with a broad range of people at all levels: must conduct community outreach activities in avariety of settings, including evening and weekends, and must be able to speak in public.

• Must possess excellent communication skills and interpersonal skills, and be a team player.

• Attention to detail in record keeping, documentation, and reporting is vital to this position. Must have excellent English grammar and spelling skills.

• Must have reliable source of transportation to conduct outreach activities as required by the program; must have current Driver License and vehicle insurance.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

• Ability to deal with problems involving several concrete variables in standardized situations.

• Ability to communicate in both English and Spanish is an essential part of this job to ensure effective communication with all program participants.

Required Qualifications

• A minimum of a High School diploma or equivalent

• At least three years experience in a business office environment. Higher education may substitute on a year for year basis