Outreach Services Specialist

Overview

We are inviting you to apply for the role of Community Outreach Specialist within the Youth Services Division of the City of Gresham. This position offers an opportunity for a dedicated individual who is deeply committed to making a significant impact in the community through effective outreach initiatives. The individual in this position will play a pivotal role in our team, focusing on the development and enhancement of partnerships with local entities such as organizations, businesses, and government agencies. These efforts aim to increase awareness and extend support to the youth and families facing challenges within our community. Candidates with a background in engaging diverse groups, a history of orchestrating impactful outreach programs, and a profound dedication to the welfare of young individuals and their families will find this role particularly rewarding. We are looking for someone with a passion for community service and the motivation to effect real change in the lives of young people. If this resonates with your professional aspirations, we warmly invite you to apply for this enriching position.

This grant funded position will serve in a limited term capacity through June 30, 2025. Continuation of this position is contingent on grant funding which will be determined before the fiscal year end in June.

As Oregon's fourth-largest city, Gresham is a welcoming community of hard-working people where tradition and heritage meet innovation and opportunity. Gresham is a dynamic and rapidly growing city where families and businesses have a mutual desire and drive to thrive. City of Gresham employees care deeply about the community they serve, and go 'one step beyond' to deliver services in collaborative, inventive, practical, and nimble ways. Our work is challenging, fast-paced and rewarding.

We believe that to deliver the highest level of service to all Gresham community members, it is crucial we employ a diverse workforce, foster an inclusive working environment, and ensure our policies and systems result in equitable outcomes. The City seeks candidates who will support these values by continuously incorporating equity in their daily work and actively contributing to a workplace culture that respects unique viewpoints, life experiences and cultural perspectives. Come build the future with us.

Position Description

The position of Outreach Services Specialist presents an engaging opportunity for a motivated individual to focus on youth and families in need. Tasked with operating within priority neighborhoods, the role embraces collaboration with local community organizations and small businesses to enhance awareness and deliver essential support services. Reporting directly to the Youth Services Manager, the specialist will be instrumental in fostering and maintaining relationships with pivotal stakeholders, coordinating impactful outreach initiatives, and providing direct support. This role is ideal for candidates who are deeply passionate about community engagement and have a steadfast dedication to assisting youth and families, especially those in underserved sectors. We are seeking individuals who are eager to make a profound difference in the community and are prepared to face both the challenges and rewards that come with such a vital position. If you possess a strong desire to effect positive change and have the resilience and commitment required for this role, we encourage your application.

What you will get to do:

• Monitors "hotspots" for crime within community areas in person and online

• Build community credibility and connections with at risk youth

• Intensive case management

• Connects at risk youth and family to CBO resources and available services/navigation assistance

• Documents case information, collects, tracks and reports data and program performance

• Collaborates across community networks to share information and gain knowledge related to youth violence

• Develop and implement community outreach programs.

• Foster and maintain relationships with community partners.

• Plan and execute events to raise awareness of services offered.

• Collect and analyze data to evaluate program effectiveness.

• Develop and distribute promotional materials.

• Participate in community meetings and presentations.

• Assist in budget preparation and monitoring.

• Provide support to outreach team members.

Qualities we are looking for:

• Insight into Community Challenges: Demonstrates a profound understanding of the obstacles faced by youth and families in underserved areas, along with a comprehensive knowledge of available support mechanisms.

• Experience in Outreach and Engagement: Has a documented history of designing and executing successful outreach programs and engaging effectively with the community.

• Exceptional Interpersonal and Communication Skills: Exhibits outstanding abilities in communication and relationship-building across a diverse spectrum of stakeholders, including community organizations, local enterprises, and government bodies.

• Adaptability and Team Collaboration: Shows a strong capacity to work both autonomously and within team settings, effectively prioritizing and managing tasks to meet critical deadlines in dynamic environments.

• Organizational and Time Management Ability: Possesses excellent organizational skills, ensuring accurate record-keeping and thorough reporting on outreach endeavors.

• Cultural Competence and Sensitivity: Demonstrates an ability to engage respectfully and effectively with individuals from various cultural backgrounds, reflecting a deep commitment to inclusivity.

• Dedication to Community Service: Holds a genuine passion for community outreach, driven by a desire to make a visible difference in the lives of young individuals and families within the city.

City's core values:Collaborative

• We work together; Practical

• We get it done; Inventive

• We seize opportunities; Nimble

• We roll with it; and Equitable

• We remove barriers.

Qualifications

MINIMUM QUALIFICATIONS

• Associate's Degree

• One (1) to four (4) years of experience in community outreach, working with youth, community development or services, building relationships with diverse or underserved communities, or related work.

Any combination of qualifying education, training, and/or experienceequivalent to three (3) - six (6) yearsis qualifying.

Additional Qualifications

• Valid driver license

• Good driving record (based on the driving matrix below)

Preferred Qualifications

• Bachelor's degree in a related field such as social work, communitydevelopment, or non-profit management.

• 3+ years of experience in community outreach and engagement, with a focus on serving youth and families.

• Proficiency with Microsoft Office and other relevant software

Driving Matrix:

You will be disqualified from this process if you possess any of the following driving infractions:

• A major traffic violation or accident (where fault was established as yours) that results in death or major injury.

• Driving under the influence (DUI) charge within the last 5 years.

• Have more than 3 moving violations within a 3-year period or more than 2 within a one-year period.

• Have more than 2 accidents (where fault was established as yours) within a 3-year period.

An offer of employment is contingent upon successful completion of a criminal background, driving record, physical/medical screening and drug screening checks related to this safety sensitive position.

Selection Process

To apply for this position, click 'Apply' at the top of this job posting.

Required application materials:

• Complete online application

• Answers to supplemental questions

• Cover letter describing interest in the position and summarizing related experience (Optional)

If you desire a modification of this process to accommodate a disability, please provide your request in writing to HRRecruiting@GreshamOregon.gov, or by phone to 503-618-2800, upon submitting the required documents.

A review of application materials submitted will determine which candidates will be invited to an interview. Communication with candidates will be done primarily through e-mail. Sometimes these messages may land in a spam or junk mail folder. We encourage you to monitor your inbox as well as the inbox within the governmentjobs.com portal for important updates related to this process.

Veteran's Preference

The City of Gresham provides qualifying veterans and disabled veterans with preference in employment in accordance with state law. Any candidate wishing to have their qualifying veteran's preference applied to the process must submit a qualifying document (DD Form 214 or 215) at the time of application providing proof of eligibility that includes discharge status. Disabled veterans must also submit a copy of their Veteran's disability preference letter from the US Department of Veteran Affairs at the time of application, unless the information is included in the DD Form 214 or 215.

Our Commitment

The City of Gresham is committed to providing equal employment opportunity to all qualified employees and applicants without unlawful regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, mental or physical disability, genetic information, veteran status, marital status, familial status, or any other status protected by applicable federal, Oregon, or local law.

Please direct questions about this position to 503-618-2800 or HRRecruiting@GreshamOregon.gov.

If you need assistance with the online application, please contact NEOGOV directly at 1-855- 524-5627.