Plumas District Hospital Quincy , CA 95971
Posted 4 weeks ago
Nature and Scope
The Outpatient Specialist coordinates the Rural Health Clinic and Indian Valley Medical Clinic patient visit summaries, and prints orders for any ancillary tests ordered during the visit. Registers patients for same day ancillary tests and initiates the authorization and scheduling process as needed.
Provide patients with prep instructions for any tests and discharge instructions at time of check-out. Verify demographic and insurance information for the electronic medical records and billing purposes. Creates patient estimates as appropriate, verifying eligibility and coverage.
Location
We are located 1065 Bucks Lake Rd Quincy, CA 95971 and 176 Hot Springs Rd, Greenville, CA 95947. You will be traveling between both offices.
Compensation
Compensation Philosophy: We have 6 pay increments on our clinical pay scales to compensate staff for 6 years of relevant experience.
Compensation Range: $18.00 - $21.84 / hour
Job Status / Shift Information
Full-time and weekdays. Monday, Wedesday, and Friday:
Indian Valley Medical Clinic in Greenville, CA. Tuesday and Thursday: Rural Health Clinics in Quincy, CA
Qualifications
Education
High School Diploma or GED required. Two years experience in a health care environment preferred.
Experience
At least 1-3 years of customer service preferred. At least, 1-2 years of experience in a healthcare environment preferred.
Experience with database software applications desired. On the job training available.
Knowledge, Skills, and Abilities
Data entry and the ability to type a minimum of 25 words per minute Microsoft Excel/Word and good mathematical, reading and writing skills required. Superb customer service, teamwork, and conflict resolution skills.
Excellent written and oral communication skills are required. Must be able to work with minimal supervision. Efficient time management skills and ability to multi-task. Strong understanding and comfort level with computer systems.
Must meet physical requirements as stated on job description addendum
Responsibilities
Promptly fields and/or directs incoming calls, responds to patient and/or staff inquiries, and initiates patient triage, when necessary.
Completely and accurately documents all patient interactions (phone calls, etc) in the patient's electronic medical record, including caller's name, patient's name if different from caller, call back phone number and a brief message explaining the reason for the call.
Ensures all registration and admission forms are ready for patients to complete upon arrival for service.
Practices proficient customer-service skills by greeting and treating all patients and staff with respect and discretion.
Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software tools, to assure payment for all authorized services.
Benefits / Perks
Inclusive and connected work environment
Excellent Medical, Pharmacy, Dental, and Vision Plans
Competitive Compensation and Considerable Paid Time Off
Retirement Plans with 3% company contribution
Discounted memberships with Sierra Saver/ Flight Care
Paid days for continuing education, bereavement and jury duty
And more! Visit https://www.pdh.org/careers/employee-benefits to review more details on current options available
Why Plumas District Hospital
Work in a setting with rugged canyons, crystal clear lakes, grassy meadows, trout-filled streams, fresh pine forests, and brilliant star-filled skies. This is your chance to provide compassionate care with exceptional customer service at Plumas District Hospital.
With a diverse population with people from all walks of life, PDH team members provide the residents of Quincy and the surrounding area with essential health care services that are vital to this small mountain community. PDH is located in Quincy, California which is the largest community in Plumas County and has a population of 5,000 residents. Quincy is nestled against the Western slope of the Sierra Nevada mountain range and tucked in at the edge of the lush American Valley.
Chico, California is 80 miles west and Reno, Nevada is 80 miles east of Quincy. Join a medical team that puts community first. Click this link https://www.pdh.org/ to learn more about PDH providers, services, and surrounding community today!
Contact Information
Recruiter Name: Nicholas Clawson
Department Phone: 530-283-7169
Department Email: nclawson@pdh.org
Department Location: 1065 Bucks Lake Road Quincy, California 95971
Plumas District Hospital