Outpatient Scheduling Clerk
1st Shift | 40 Hours | Benefits
Job ID: 180103OS09172021
Day Kimball Healthcare is Hiring Outpatient Scheduling Clerk!
Job Title: Scheduling Clerk
Department: Patient Access
Position Type: Staff
Hours & Shift: 40 Hours | 8:30am-5pm | 40 Hours
Under the direction of the Patient Access Manager is responsible for the efficient and timely scheduling of Diagnostic Imaging services and the daily operations of the scheduling office. Processes coordination of requests for outpatient testing. Acts as a liaison between Physician Practices staff and the Hospital. May also cross train to Pre-cert which is responsible for the organization of a Pre-certification program to assure an organized system of 100% pre-certification of all admissions, scheduled ODS, ACU and DI patients. Reviews Patient Access registration information, insuring accuracy and completeness of data. Runs scheduled services through the Medical Necessity Software and issues Advance Beneficiary Notices when needed.
Responsible for coordinating the scheduling of all Diagnostic Imaging Services.
Communicates with physician offices and patients to verify accurate demographic, clinical and insurance information as needed.
Provides the pre-certification clerk with required insurance authorization information.
Retrieves, coordinates and communicates laboratory results to Diagnostic Imaging department and Physician concerns specific to Diagnostic Imaging testing to allow for optimal use of schedule.
Retrieves and inputs patient data into the scheduling system. Maintains high quality of accuracy to ensure patient safety as it relates to Medical Record history
Cross trains as Pre/cert Clerk.
Two years Customer Service experience preferred.
Knowledge of Healthcare Insurance preferred.
Knowledge of hospital pre-certification preferred.
Computer literacy required.
Basic & Supplemental Life Insurance
Short & Long Term Disability
HSA or FSA accounts
Accident & Critical Illness Coverage
401K Plan with match
Day Kimball Healthcare is a non-profit, integrated medical services provider comprised of Day Kimball Hospital, healthcare centers in Danielson, Dayville, Plainfield and Putnam, Day Kimball HomeCare, Hospice & Palliative Care of Northeastern CT, Day Kimball HomeMakers, and Day Kimball Medical Group. Its service area includes Northeast Connecticut as well as nearby Massachusetts and Rhode Island communities. Day Kimball Healthcare's comprehensive network offers more than 1,400 employees including nearly 300 associated, highly-skilled physicians, surgeons and specialists. Its website is daykimball.org.
Day Kimball Healthcare is an Affirmative Action / equal opportunity employer committed to providing equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
Day Kimball is a smoke free environment.
Day Kimball Hospital