Outpatient Rehabilitation Coordinator

Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20+ acres just north of mid-town Miami, and is home to our support departments like Finance, Accounting, Human Resources, Marketing and more. Join us now to do purposeful work with our diverse and respectful team.

Job Title: Outpatient Rehabilitation Coordinator

Job Summary

The outpatient coordinator is responsible for point of contact intake including outpatient scheduling, insurance verification/authorization and providing support to therapy and the operational team members.

Essential Job Functions

• Performs point of contact customer service

• Processes patient registrations including verifying insurance, obtaining authorization, and entering all pertinent information

• Notifies patient of and collects/processes financial obligation

• Maintains departmental patient schedule and census information

• Assists with reconciliation of billing and serves as a liaison with the Accounting Department to resolve issues

• Attends department meetings and in-services as needed

• Schedules and processes walk in appointments

• Performs other support functions as needed

• Assist the occupational and physical therapists as directed with treatment procedures in accordance with clinic policies and procedures as needed

Job Requirements

Education:

• High School Diploma or equivalent

• Bachelor's Degree preferred

Experience:

• Three years' experience in healthcare with focus on medical billing and patient registration

Licenses/Certifications:

• N/A

Abilities Required

• Proficient in Medicare, Medicaid, and HMO regulations

• Knowledge of medical terminology

• Effective written and oral communication skills

• Bilingual English/Spanish preferred

• Excellent communication and interpersonal skills

• Knowledge of the financial aspects of outpatient rehabilitation

• Good problem solving and clinical judgment skills

• Demonstrate ability to take initiative, be adaptable and work well independently

• Be well organized, flexible, dependable, and punctual

• Ability to work well with staff, individuals, and participants of diverse ethnic and cultural backgrounds

• Must be computer literate (Microsoft Office, Excel)

Functional Demands

Environment Work Conditions:

• Normal working condition with adequate lighting and ventilation

Infectious Material Exposure:

• Possible exposure to blood/body fluids/tissues

Physical Requirements:

• Sedentary tasks related to job 70%
• Physical tasks- approximately 30% L-Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Organizational Expectations

• Ensures that resident's/patient's rights are adhered to company policies and procedures

• Demonstrates professionalism and accountability

• Demonstrates a caring attitude consistent with Miami Jewish Empathicare toward MJHS residents, patients, family members, employees and other facility guests

• Demonstrates excellent communication skills

• Ensures confidentiality and security of patients' medical information

• Identifies and utilizes appropriate channels of communication.

• Able to speak, read and write English

• Able to think and act calmly to meet unusual occurrences of the job.

• Adheres to the organization's Mission, Vision and Values

• Participates in departmental activities, meetings and in-services and follows established guidelines

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We believe in the power of empathy, the value of relationships and the importance of a life well-lived. Come see why Miami Jewish Health is unlike anywhere you've ever worked before. We offer competitive compensation, medical/dental/vision coverage, 403b retirement savings plan, free on-campus parking, onsite fitness center and more.

Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.