Outpatient Care Manager - Social Worker

St Luke's University Health Network Allentown , PA 18101

Posted 3 weeks ago

St. Luke's is proud of the skills, experience and compassion of its employees.

The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Outpatient Care Manager, SW (OP CM SW) is responsible for providing social work and case management services to out-patients and their families (occasional in-patients) as directed by the policies and procedures of the hospital and the Case Management Department. The out-patient Social work case manager provides professionally established methods of assessing a patient's unique bio-psychosocial status, assists patients and families in resolving problem areas, and connects them with appropriate community resources and services.

Responsible for the psycho-social component of patient care as it relates to medical stability and wellness, the OP CM SW collaborates with other health care and non-health care professionals (both internally and outside the hospital) to address individual continuum health related care needs. The OP CM SW will also collaborate with the Outpatient Care Manager RN as needed to address the social needs of the medically complex patient.

JOB DUTIES AND RESPONSIBILITIES:

  • Provides casework intervention to patients and families, including psycho-social and resource evaluation and planning, advocacy, as well as crisis intervention as appropriate.

  • Provides counseling directed towards helping patients and families cope with and understand the relationship between physical functioning, illness and the consequent social/emotional impact and adjustments required.

  • Consults with physicians, nursing, therapists and other members of the health care team to facilitate interdisciplinary care and address effective continuum of care coordination.

  • Investigates insurance benefits and pre-certify insurance for necessary equipment and services and make appropriate referrals based on patient/family agreement.

  • Organizes individual patient care meetings with internal and, as necessary, external multidisciplinary team members and the patient/family to evaluate progress and to identify and resolve problems that may interfere with a positive patient outcome. Provides and/or assists with patient education and advocacy as appropriate.

  • Proactively collaborates with colleagues in other departments and patient/families in addressing urgent bio-psychosocial needs to ensure efficient and effective continuity of care, utilization of resources and to avoid unnecessary hospitalizations.

  • Ensures appropriate clinical and patient care documentation in patient charts, completes reports and other requested/required patient documentation as needed, and maintain required statistical documentation for the department's management information system.

  • Functions autonomously under the Organization and Departmental policies and procedures and with regard to the NASW Code of Ethics.

  • Serve as hospital liaison to the social and community agencies, health institutions, etc., to address systems issues affecting patient outcomes by serving, as able, in community groups and organizations.

  • Demonstrate competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting for one to two hours at a time, stand for two to three hours at a time, walk on all surfaces for up to five hours per day, and climb stairs. Must be capable of driving a car.

Fingering and handling objects frequently. Occasionally firmly grasp, twist and turn objects with hands and fingers. May be required to lift, carry, push, and/or pull objects weighing up to 75 pounds.

Occasionally stoops, bends, squats, kneels and reaches above shoulder level. Must have the ability to hear as it relates to normal conversations and high and low frequencies and to see as it relates to general and peripheral vision. Must have the ability to touch as related to telephone and computer keyboard.

EDUCATION:

Master's degree in social work from an educational institution accredited by the National Council on Social Work Education (NCSWE) preferred. May have Bachelor's Degree in Social Work with minimum 5 years medical social work experience.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer.

Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Direct Care Worker

Pediatria Healthcare For Kids

Posted 1 week ago

VIEW JOBS 3/26/2020 12:00:00 AM 2020-06-24T00:00 Direct Care Worker Requisition #: 72705 Location: Allentown, PA 18104 Category: Direct Care Worker Position Overview The Direct Care Worker (DCW) provides personal care and/or related services in the home. She/he functions under the direction, instruction and supervision of the Clinical Director and/or appropriate supervisor. The DCW receives scheduling direction from the Client Services Coordinator and/or supervisor. Essential Job Functions Tasks to be performed by a DCW must be assigned by and performed under the supervision of a registered nurse, licensed practical nurse and/or appropriate supervisor, who will be responsible for the client care provided by the DCW. Under no circumstances may a DCW be assigned any responsibilities related to any intravenous procedures; procedures involving the administration of oral, sublingual, subcutaneous, transdermal, rectal or topical medications; or any other sterile or invasive procedures. Except as otherwise noted, duties of the DCW may include: Helps the client to maintain good personal hygiene including bathing, shaving, grooming and dressing Assists in maintaining a healthy, safe environment Plans and prepares and may feed the client nutritious meals. Completes errands when instructed to do so by the company supervisor Assists the client with transfers and ambulation with or without an assistive device Provides medication reminders Encourages the client to become as independent as possible according to the nursing care plan Attempts to promote client's mental alertness through involvement in activities of interest Gives simple emotional and psychological support to the client and other members of the household Establishes a relationship with client and family which transmits trust and confidence Maintains client/family confidentiality at all times Prepares a visit report on the day it is performed and incorporates the report in the clinical record weekly or as directed Reports any change in client's mental or physical condition Reports any changes in home situation to the company Carries out assignment(s) as instructed by their supervisor and reports any pertinent changes to care Performs routine housekeeping tasks as related to a safe and comfortable environment for the client, as instructed by the supervisor Participates in in-service education as required by company policy and state/federal regulations Confirms on a weekly basis, the scheduling of visits with the Supervisor/Director, to coordinate necessary visits with other personnel Notifies the Company of absences due to illness, emergency leave, normal vacation periods, bereavement or special professional meetings which will affect service(s) with the Company Requirements Completion of high school diploma or equivalent preferred Possess basic math, reading, and writing skills Ability to speak, comprehend, read and write English consistent with job requirements Completion of a basic aide training program and/or Direct Care Worker test consistent with state/federal requirements Satisfactory performance on a training competency evaluation and or exam and ongoing annual re-evaluation Completion of one year's employment as a personal care aide, nurse's aide or in another healthcare related field preferred Has the emotional and mental maturity necessary for establishing and maintaining a good relationship with client, client's family, and the personnel of the company. Must have available, reliable transportation to and from assignments Completion of all applicable health screening(s) A minimum of two satisfactory references and background screenings are obtained prior to hire Physical Requirements Must be able to read 12 point or larger type Must be able to hear and speak in a manner understood by most people Must be able to stoop and bend Must be able to travel to prospective clients' residences Must be able to safely lift, turn and transfer clients weighing up to 50 pounds Must be able to carry bundles weighing up to 10 pounds up stairs Environment Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pediatria Healthcare For Kids Allentown PA

Outpatient Care Manager - Social Worker

St Luke's University Health Network