Outpatient Care Coordinator -Mohs Micrographic Surgery

Job Summary:

MaineGeneral Health. We're With You. Be With Us

MaineGeneral Health is a comprehensive non-profit system with the mission of enhancing, every day, the health of our patients, our families, and our communities.

If you are looking to support your friends, family, and your community through your work at MaineGeneral Health...Come be with us.

Job Description:

The Opportunity:

As an Outpatient Care Coordinator in the dermatology department, you will have a critical role in ensuring a seamless and positive experience for dermatology patients throughout their outpatient care journey. Your exceptional communication skills, attention to detail, and patient-centered approach will be vital in contributing to the overall success of the dermatology practice.

The Work:

• Perform a variety of administrative duties, including retrieving patient information, scheduling appointments, filing documents, data entry, verifying insurance benefits, and obtaining precertification/authorization when required.

• Ensure accuracy and timeliness in entering all necessary demographic, billing, and clinical information into relevant software applications.

• Assist healthcare providers in dermatological surgical procedures and provide medical documentation (scribing) as needed.

• Deliver patient education on dermatological conditions and treatment plans, offering guidance and support to patients and their families.

• Participate actively in departmental quality assurance and quality improvement initiatives to enhance patient care and overall efficiency.

• Provide support to the patient care team, working under appropriate supervision and adhering to relevant rules and regulations.

• Maintain and manage medical equipment and supplies, including restocking, cleaning, and troubleshooting as necessary.

• Review and action incoming referrals.

You Have:

• Graduation from an accredited Medical Assistant program or certification as a Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (NHA), National Center for Competency Testing (NCCT) or registration as a Medical Assistant (RMA) by the American Registry of Medical Assistants (ARMA) is required.

• Basic Life Support (BLS) Healthcare Provider certification is mandatory.

• Certification as a Dermatology Technologist by the Association of Certified Dermatology Techs (ACDT) is preferred.

• Strong organizational skills with acute attention to detail.

• Ability to work effectively in a team environment and under supervision.

• Excellent interpersonal and communication skills to provide compassionate care to patients.

Scheduled Weekly Hours:

40

Scheduled Work Shift:

Job Exempt:

No

Benefits:

Supporting all aspects of our employees' wellness - physical, emotional and financial - is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.

• Employees have access to industry-leading leave for new parents.

• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• An employee discount program is available to all employees for services provided by MaineGeneral Medical Center.

• Tuition Reimbursement is available to all employees to further develop skills and career.

• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.

• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource - they're how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .