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Outlook Service Technician - (Total Gas Management)

Expired Job

Airgas Inc Port Arthur , TX 77640

Posted 6 months ago

JOB SUMMARY: Drives truck for established customers and is responsible for implementing and maintaining the site location inventory.

Class B CDL Required

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Manages the ordering, delivery, and refill process at customer's place of business. Understands the customer needs with regard to product usage.

  • Maintain load manifests and all other vehicle documents, ensuring they are properly completed and balanced with truck counts and shipping documents before and after deliveries.

  • Serves as the first line Airgas representative with the customer for all packaged gases, welding hardgoods and safety supply related issues.

  • Follows service model to include packaged gas deliveries and management programs, establishing safe handling practices, efficient order processing & invoicing, initiating & executive cost reduction programs, reporting and day-to-day customer interface at the customer location.

  • Provide customized service for assigned customer(s) and their business needs.

  • Writes customer order and instructions. Records sales or deliveries information on daily sales or delivery record.

  • Listens to and resolves service complaints. Gives feedback to supervisor about customer complaints and requirements.

  • Cleans inside of truck. Performs routine maintenance checks on truck.

  • Complies with all company policies, safety policies and procedures and DOT requirements.

  • Works safely and meets the requirements of all safety procedures and rules as prescribed by State, Federal, and the Company.

  • Other duties may be assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED) and two to four years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and record information.

Ability to speak effectively before customers or associates.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, and to calculate percent.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess valid CDL class B with hazardous material and air brakes endorsements.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, walk, and sit while making deliveries; use hands to finger, handle, or feel while making deliveries; reach with hands and arms; talk to or hear customers; and smell leaking gas from cylinders. The associate is occasionally required to climb or balance. The associate must regularly lift up to 60 pounds and move more than 125 pounds with the aid of material handling equipment. Specific vision abilities required by this job include close, distance and color vision; depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly exposed to outside weather conditions. The associate is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually loud.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability


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Outlook Service Technician - (Total Gas Management)

Expired Job

Airgas Inc