At Lucky Brand, we believe that everyone can look and feel incredible in Lucky jeans. By pioneering fits, fabrics and washes to suit every size, shape and style, we encourage customers to celebrate their individuality and feel supremely confident in their own skin.
As an integral and valuable part of the brand, our retail associates build meaningful relationships with our customers, provide a personalized experience and share the Lucky lifestyle with everyone they meet! We provide a competitive and comprehensive benefits package, including medical, dental and vision coverage, life insurance, short and long term disability coverage, as well as a generous paid time off policy, supplemental maternity leave, flexible spending accounts and our 401(k) savings and profit sharing plans for eligible associates. In addition, our associates enjoy employee discounts on product purchases, a denim dress code, a matching gifts program for charitable donations and much, much more!
The Store Manager (SM) is responsible for overseeing the operational execution of the store; ensures positive customer experiences; demonstrates ability to meet individual sales and metric goals; drives profitable top-line sales growth and coaches store associates to consistently provide customers with an exceptional shopping experience. Top performing SMs are outgoing, engaging, and determined to achieve results. At the same time, they prefer consistency and order, slow down enough to carefully evaluate information and trends, and focus on customers and associates.
Top performers give credit to their team rather than take credit for themselves. A top performing SM drives execution in the store through coaching of associates which results in profitable top-line sales growth. A consistent and positive customer experience is coached and reinforced both on the sales floor and in the backroom.
The SM understands the key business drivers and adjusts the business accordingly. The DM and Home Office provide clear direction and feedback so the SM can focus on execution.
REQUIRED SKILLS/EXPERIENCE Minimum of (3) three years of specialty, luxury goods or a comparable retail environment Prior sales management experience Demonstrated ability to achieve individual selling goals and metrics Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business Comfort in making decisions and mediating conflict within a team-environment Ability to address complex issues and allocate time to execute multiple tasks and changing priorities. Exceptional interpersonal, communication and customer service skills Ability to identify top talent and train/develop/retain great people. Proficient in windows-based software such as Excel, Word and Outlook PHYSICAL CAPABILITIES Ability to work a flex schedule (which includes nights, weekend and holiday availability) Ability to lift at least 20 lbs Ability to climb ladders Ability to stand/walk for long periods at a time Ability to transfer to another location Ability to travel (auto/airplane/train), visit stores and attend district, region and corporate meetings
Lucky Brand Jeans