Outlet Sales Associate

RH (Restoration Hardware) Vacaville , CA 95688

Posted 4 months ago

The Outlet Sales Associate will be an expert in delivering first class service to our clients, while creating a luxury experience. This associate will be highly motivated to exceed sales goals, build long term client relationships and have a passion for the RH brand, design, and home furnishings. S/he will have a sense of personal style, polished appearance, refined taste and a discerning eye for luxury.


  • Live Our Values: People, Quality, Service, Innovation

  • Ensure clients are greeted and welcomed with genuine enthusiasm, including establishing a genuine rapport with all clients

  • Offer clients to experience the features and benefits of merchandise, suggest additional merchandise that supports or relates to the clients needs; inform clients of sales promotions

  • Inform clients of additional services provided by RH Outlets, Galleries, catalog, web, RH Credit Card, Concierge/CW

  • Consistently and accurately follow up on client issues in a timely manner; remove any and all obstacles for clients

  • Openly communicate feedback to all members of the Outlet team

  • Process register transactions accurately and efficiently including completion of the furniture purchase order forms; assist clients with wrapping and packaging their purchases

  • Maintain brand integrity through merchandising and utilizing replenishment guidelines

  • Passionately speak to clients about RH assortment with the understanding of current design trends

  • Must maintain the presentation of store by conducting regular cleaning duties and product standards

  • Must have working knowledge of current technology i.e iPads, MAC, PC


  • 1-2+ years experience in retail or furniture

  • Ability to exceed sales goals and all company expectations

  • Ability to visually execute our creative vision

  • Ask questions, seek clarity, and dare to come up with solutions

  • Ability to prioritize and handle multiple tasks

  • Excellent attention to detail


  • Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques

  • Ability to maneuver effectively around sales floor, stock room and office

  • Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing

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Outlet Sales Associate

RH (Restoration Hardware)