Outlet Sales Associate

Restoration Hardware Vacaville , CA 95688

Posted 3 months ago

We believe that service starts inside the organization and embrace a concept called "People First." At RH, you will create results with an inspiring team in a creative environment with opportunities for career advancement.

The Outlet Sales Associate will be an expert in delivering first class service to our clients, while creating a luxury experience. This associate will be highly motivated to exceed sales goals, build long term client relationships and have a passion for the RH brand, design, and home furnishings. S/he will have a sense of personal style, polished appearance, refined taste and a discerning eye for luxury.

RESPONSIBILITIES

  • Live Our Values: People, Quality, Service, Innovation

  • Ensure clients are greeted and welcomed with genuine enthusiasm, including establishing a genuine rapport with all clients

  • Offer clients to experience the features and benefits of merchandise, suggest additional merchandise that supports or relates to the clients needs; inform clients of sales promotions

  • Inform clients of additional services provided by RH Outlets, Galleries, catalog, web, RH Credit Card, Concierge/CW

  • Consistently and accurately follow up on client issues in a timely manner; remove any and all obstacles for clients

  • Openly communicate feedback to all members of the Outlet team

  • Process register transactions accurately and efficiently including completion of the furniture purchase order forms; assist clients with wrapping and packaging their purchases

  • Maintain brand integrity through merchandising and utilizing replenishment guidelines

  • Passionately speak to clients about RH assortment with the understanding of current design trends

  • Must maintain the presentation of store by conducting regular cleaning duties and product standards

  • Must have working knowledge of current technology i.e iPads, MAC, PC

REQUIREMENTS

  • 1-2+ years experience in retail or furniture

  • Ability to exceed sales goals and all company expectations

  • Ability to visually execute our creative vision

  • Ask questions, seek clarity, and dare to come up with solutions

  • Ability to prioritize and handle multiple tasks

  • Excellent attention to detail

PHYSICAL REQUIREMENTS

  • Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques

  • Ability to maneuver effectively around sales floor, stock room and office

  • Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing

BENEFITS

Great benefits package with premier medical, dental and vision partners

Rewarding paid time-off plans, including vacation, sick time, personal days, company holidays and more

Substantial associate discount of 50% off regularly priced RH merchandise, 30% off sale items, and 40% off food & non-alcoholic beverages at our restaurants

Access to all RH Members Program benefits, including complimentary design services

High-value discounts with respected national vendors, partners and retailers

Generous Referral Bonus Program to reward associates for recruiting top talent


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VIEW JOBS 8/20/2019 12:00:00 AM 2019-11-18T00:00 The Outlet Sales Associate will be an expert in delivering first class service to our clients, while creating a luxury experience. This associate will be highly motivated to exceed sales goals, build long term client relationships and have a passion for the RH brand, design, and home furnishings. S/he will have a sense of personal style, polished appearance, refined taste and a discerning eye for luxury. RESPONSIBILITIES * Live Our Values: People, Quality, Service, Innovation * Ensure clients are greeted and welcomed with genuine enthusiasm, including establishing a genuine rapport with all clients * Offer clients to experience the features and benefits of merchandise, suggest additional merchandise that supports or relates to the clients needs; inform clients of sales promotions * Inform clients of additional services provided by RH – Outlets, Galleries, catalog, web, RH Credit Card, Concierge/CW * Consistently and accurately follow up on client issues in a timely manner; remove any and all obstacles for clients * Openly communicate feedback to all members of the Outlet team * Process register transactions accurately and efficiently including completion of the furniture purchase order forms; assist clients with wrapping and packaging their purchases * Maintain brand integrity through merchandising and utilizing replenishment guidelines * Passionately speak to clients about RH assortment with the understanding of current design trends * Must maintain the presentation of store by conducting regular cleaning duties and product standards * Must have working knowledge of current technology i.e iPads, MAC, PC REQUIREMENTS * 1-2+ years experience in retail or furniture * Ability to exceed sales goals and all company expectations * Ability to visually execute our creative vision * Ask questions, seek clarity, and dare to come up with solutions * Ability to prioritize and handle multiple tasks * Excellent attention to detail PHYSICAL REQUIREMENTS * Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques * Ability to maneuver effectively around sales floor, stock room and office * Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing RH (Restoration Hardware) Vacaville CA

Outlet Sales Associate

Restoration Hardware