Outlet 1 Server

Highgate Hotels New York , NY 10007

Posted 2 months ago

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.


Inspired by its Crosby Street location, NoMo blends nostalgia with modern for an authentic and unique SoHo experience - as seen by its curated collection of vintage and contemporary art. Guests can enjoy farm - to - fork seasonal cuisine at NoMo Kitchen or relax daily with morning coffee and tea in the Library Lounge. NoMo SoHo is a true blend of comfort and class providing guests with luxury accommodations in a stylish setting.

Employment Status



The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.


  • Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.

  • Have a thorough knowledge of menus and current specials in applicable outlets.

  • Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.

  • Pre-bus all tables removing soiled dishes after each course.

  • Be familiar with the operation of the P.O.S system.

  • Perform cashiering functions by closing checks and preparing end of shift paperwork.

  • Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.

  • Ensure that tables and side stands are kept stocked, tidy and clean.

  • Keep all beverages at least full (coffee, tea, soda, water, and lemonade).

  • Breakdown trays of soiled dishes and linen in the dishroom according to established standards.

  • Consistently upsell food, beverage and promotional items to guests.

  • Receive and deliver food and beverage orders and collect payment.

  • Ensure overall guest satisfaction.


  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.

  • Flexible and long hours sometimes required.

  • Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

  • Ability to stand during entire shift.

  • Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.

  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.

  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

  • Perform other duties as requested by management.

  • Maintain a friendly and warm demeanor at all times.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Experienced Level 1 Support Engineer/Field Tech In New York

Ripple IT

Posted 5 days ago

VIEW JOBS 11/19/2020 12:00:00 AM 2021-02-17T00:00 <p><br></p><p><br></p><img title="Table" alt="" src="https://workablehr.s3.amazonaws.com/uploads/photos/3FA7D790356B64EBCBAA021D7DA2DF12/14f9351153d0db354f13dbbab45b2104.jpg" style="display: block; margin: auto;"><p><br></p><p>Ripple is looking for an experienced Level 1 Support Engineer/Field Technician. That means you probably have 3-5 years of IT experience. You are definitely enthusiastic about both people and IT. Here’s the mission of the job, and what you can expect. The salary range is between $45-48k.</p><p><br></p><p><strong>Mission for a Ripple Support Engineer: </strong><br>To make Ripple clients feel human, especially when they are having an IT problem. To solve problems - and prevent future ones - using smart thinking. To become a better person in the process, and help us become better people for knowing you.</p><p><em><strong>Our Values</strong>:</em></p><p><strong>Best is Best<br></strong>We find the best ways to do things, and often it means learning something new and changing our ways. This is the surest path to customer success, and for personal and professional growth.</p><p><br><strong>Empathy and Kindness<br></strong>Empathy is the gateway to helping, kindness the tool.<br>We first need to understand how someone is feeling, then use kindness and thoughtful communication to show our respect.</p><p><br><strong>Ask Why, Not How aka Effectiveness &gt; Efficiency.<br></strong>We need to understand what we are trying to accomplish before we can craft the best solutions.</p><p><br><strong>Team Performance, Family Feel.<br></strong>Only a team of high performers is worth being on, and for as long as someone chooses to kick ass at Ripple, they should feel like Ripple is their second family.</p><p><br><strong>Style and Design Make Everything Better.<br></strong>Design is a choice one makes to improve the world and embrace the human spirit.</p><p><br></p><p><br></p><p><strong>Requirements</strong></p><p><strong>The kind of stuff you’ll do:</strong></p><ul> <li>Help people having problems with their Mac, PC, or smartphone, network, server, or virtual environment - on the phone, by email, and in person.</li> </ul><ul><li>Help coworkers our with challenges that require some extra brains</li></ul><ul><li>Setup new Macs, PCs, and smartphones. Perform software installs and upgrades</li></ul><ul><li>Work on projects like server deployments, network setups, and VoIP migrations</li></ul><ul><li>Help people sort out issues with email and web hosting</li></ul><ul> <li>Travel to customers sites and perform on-site support</li> </ul><p><strong>How you will know if you are successful:</strong></p><ul> <li>Ripple customers will sing your praises often. They will say things like: “Pat is so friendly.” “Pat is so helpful.” “Pat helped me understand something technical without sounding technical.” “Pat never speaks down to me.”</li> </ul><ul> <li>Your fellow Ripplers will sing your praises often. They will say things like: “I know I can always go to Pat for help.” “Pat is a real self-starter.” “Pat listens to me.” “Pat is fun.” “Pat just gets the job done.”</li> </ul><p><strong>What you need to bring:</strong></p><ul> <li>Ability to communicate empathetically, logically, and clearly in a boatload of different situations. Calm under pressure, graceful under fire, and able to bring the funk at all times</li> </ul><ul><li>Natural troubleshooting skills</li></ul><ul><li>Reliable transportation and a good driving record</li></ul><ul><li>Ability to find answers</li></ul><ul><li>Unquenchable desire to grow - personally, and professionally</li></ul><ul><li>A “roll up your sleeves and let’s get to it” work ethic</li></ul><ul><li>Both Mac and PC skills</li></ul><ul><li>Use - and create - documentation</li></ul><ul><li>Previous MSP experience a big plus</li></ul><p><strong>Benefits</strong></p><p><strong>What we’ll bring:</strong></p><ul> <li>A workplace of unrivaled flexibility</li> </ul><ul><li>Challenging work</li></ul><ul><li>A team that cares about you and your goals</li></ul><ul><li>Good pay</li></ul><ul><li>Very good benefits (full health, 401k, etc.)</li></ul><ul> <li>Amazing clients and coworkers</li> </ul> Ripple IT New York NY

Outlet 1 Server

Highgate Hotels