Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. The Outdoor Enthusiast, through an enthusiasm for the stream business, is responsible for a premier customer experience in our outdoor categories. From the first fishing trip with dad to the professional angler, this position provides knowledge and solutions to a diverse customer base. Through this important work, the Outdoor Enthusiast impacts customer satisfaction, store profitability, and Academy's Purpose.
Education: High school diploma or general education degree (GED) required.
4+ years of personal experience with the outdoors hobbies, interests and skill sets; fishing and hunting experience preferred.
At least one (1) year of sales experience with products related to outdoor hobbies, interests or skill sets or related work experience.
Excellent customer service orientation; an effective problem solver and communicator with customers and team members; bilingual is a plus.
Passionate and well-versed in the variety of outdoors hobbies, interests and skill sets such as fishing, hunting, competitive shooting, and camping.
Demonstrated ability to balance sales techniques with customer engagement to drive sales.
Perform basic mathematical computations and apply common sense understanding to carry out instructions in written, oral or diagram form.
Enthusiastically delivers a premium customer experience for all who hunt, fish, camp or spend time in the great outdoors.
Complete position certification and maintain knowledge of trends and products in outdoor industry.
Drive sales through exceptional customer service skills, sales techniques and product knowledge to connect customers with the right products.
Engage with and provide consultative support for all outdoor customers, from the expert fly fisherman to the family going on their first camping trip together.
Trains Team Sports, Fishing and Hunting Team Members on new or special product specifications.
Provides feedback to Manager, Store Director and Regional Merchant on product assortments and customer demand as requested.
Process firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks.
Required to complete Firearms Sales Certification training.
Required to learn and follow company policies, procedures and safety rules.
Adhere to company work hours, policies, procedures and rules governing professional staff behavior.
Duties may change and team members may be required to perform other duties or roles as assigned.
Physical Requirements & Attendance
Ability to work a flexible schedule including nights, weekends and holidays based on business needs.
Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds.
Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds.
Occasionally required to sit, climb, balance and lift 41 to 60 pounds.
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation or any other category protected by law.