Outbound Dock Supervisor

Forward Air Des Moines , IA 50301

Posted 2 months ago

Company Overview:

Forward Air Solutions (FAS), a division of Forward Air Inc., provides our customers with a customized consolidation and delivery process that controls costs and more effectively replenishes their network of stores in both major cities and more remote communities across the US. Our primary focus is on advancing the Pool Distribution concept to more customers, more industries and more places. We are dedicated to providing a unique and consistently reliable distribution network for the industries we serve, including; retail, hospitality, healthcare, and publishing.

As an industry leader, we are dedicated to finding and developing the best people. We want individuals who share our core values and demonstrate a true passion for what we do. Forward Air offers excellent compensation and benefits packages to our employees, as well as tremendous growth opportunities for top performers.

Position: Outbound Dock Supervisor

PM shift: 6.00 PM -3.00 AM

Job Description:

Forward Air Solutions is looking for a capable and dedicated individual to work as an Operations (Dock / Sort) Supervisor. The qualified candidate will coordinate all activities of dockworkers on a manual small package / retail sort distribution system. The supervisor will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts supporting both company and customer KPIs. In addition, the supervisor will provide dockworker training, performance feedback, and provide disciplinary recommendations when necessary. Previous experience with small package or retail sort operation is mandatory. Frequent lifting, pulling, pushing, and carrying of freight, up to 50 lbs., are required.

Core Responsibilities & Duties:

  • Ensure all dock and yard work is performed according to Forward Air approved procedures, standards, and specifications for sort operations.

  • Ensure that production levels are planned and met for continuous improvement.

  • Directly supervise, coach, train, mentor and provide feedback and accountability on all activities of dock workers engaged in loading, palletizing and unloading trailers

  • Assign job tasks to workers according to unloading and loading schedules

  • Maintain appropriate load plans

  • Coordinate work assignments, monitor performance, and provide training on relevant job duties

  • Provide a clean, safe working environment for all personnel and visiting customers

  • Foster safe handling, loading, unloading, and storage as provided by the Department of Transportation

  • Other duties as assigned

Qualifications:

  • Must have management experience (3-5 years preferred), in a high-volume, fast distribution environment

  • Previous Retail sort experience (UPS or FedEx Ground) is a plus

  • Bachelors degree or higher in Management, Logistics, or Industrial Engineering preferred

  • Interest in long-term career development through assignments in multiple facilities across the nation

  • Ability to handle changing priorities and use good judgment in stressful situations

  • Must possess demonstrated leadership ability

  • Knowledge of proper freight handling techniques

  • Ability to communicate effectively with all levels of operations

  • Knowledge of Department of Transportation (DOT) rules and regulations

  • Experience with a contingent workforce during peak seasons

  • Must be able to frequently lift and/or move up to fifty (50) pounds

Skills:

  • Ideal candidate will possess a can do attitude with a will do work ethic

  • Must have the ability to work in a fast paced environment

  • Have strong time management skills and the ability to work well under pressure

  • Ability to communicate effectively with all levels of operations

  • Strong team player that thrives in a fast-paced environment

  • General computer skills - Microsoft Office, Outlook

  • Excellent communication and problem solving skills

Additional Benefits:

  • Performance bonuses available

  • Industry leading benefits package

  • Paid holidays & vacation

Forward Air is an Equal Opportunity employer.


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VIEW JOBS 10/19/2019 12:00:00 AM 2020-01-17T00:00 Company Overview: Forward Air Solutions (FAS), a division of Forward Air Inc., provides our customers with a customized consolidation and delivery process that controls costs and more effectively replenishes their network of stores in both major cities and more remote communities across the US. Our primary focus is on advancing the Pool Distribution concept to more customers, more industries and more places. We are dedicated to providing a unique and consistently reliable distribution network for the industries we serve, including; retail, hospitality, healthcare, and publishing. As an industry leader, we are dedicated to finding and developing the best people. We want individuals who share our core values and demonstrate a true passion for what we do. Forward Air offers excellent compensation and benefits packages to our employees, as well as tremendous growth opportunities for top performers. Position: Dock Supervisor PM shift: 6.00 PM -3.00 AM Job Description: Forward Air Solutions is looking for a capable and dedicated individual to work as an Operations (Dock / Sort) Supervisor. The qualified candidate will coordinate all activities of dockworkers on a manual small package / retail sort distribution system. The supervisor will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts supporting both company and customer KPIs. In addition, the supervisor will provide dockworker training, performance feedback, and provide disciplinary recommendations when necessary. Previous experience with small package or retail sort operation is mandatory. Frequent lifting, pulling, pushing, and carrying of freight, up to 50 lbs., are required. Core Responsibilities & Duties: * Ensure all dock and yard work is performed according to Forward Air approved procedures, standards, and specifications for sort operations. * Ensure that production levels are planned and met for continuous improvement. * Directly supervise, coach, train, mentor and provide feedback and accountability on all activities of dock workers engaged in loading, palletizing and unloading trailers * Assign job tasks to workers according to unloading and loading schedules * Maintain appropriate load plans * Coordinate work assignments, monitor performance, and provide training on relevant job duties * Provide a clean, safe working environment for all personnel and visiting customers * Foster safe handling, loading, unloading, and storage as provided by the Department of Transportation * Other duties as assigned Qualifications: * Must have management experience (3-5 years preferred), in a high-volume, fast distribution environment * Previous Retail sort experience (UPS or FedEx Ground) is a plus * Bachelors degree or higher in Management, Logistics, or Industrial Engineering preferred * Interest in long-term career development through assignments in multiple facilities across the nation * Ability to handle changing priorities and use good judgment in stressful situations * Must possess demonstrated leadership ability * Knowledge of proper freight handling techniques * Ability to communicate effectively with all levels of operations * Knowledge of Department of Transportation (DOT) rules and regulations * Experience with a contingent workforce during peak seasons * Must be able to frequently lift and/or move up to fifty (50) pounds Skills: * Ideal candidate will possess a can do attitude with a will do work ethic * Must have the ability to work in a fast paced environment * Have strong time management skills and the ability to work well under pressure * Ability to communicate effectively with all levels of operations * Strong team player that thrives in a fast-paced environment * General computer skills - Microsoft Office, Outlook * Excellent communication and problem solving skills Additional Benefits: * Performance bonuses available * Industry leading benefits package * Paid holidays & vacation Forward Air is an Equal Opportunity employer. Forward Air Des Moines IA

Outbound Dock Supervisor

Forward Air