Otay Returns Specialist

Company Description

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced office environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.

Job Description

Vuori Returns Specialists are responsible for processing and issuing refunds for ECOM and Wholesale returns in a fast-paced, high-volume environment. You are responsible for grading the condition of returned product with keen attention to detail and guaranteeing only brand new, unworn items are resold to our Vuori customers. Returns Specialists work cross functionally with the Customer Service and Wholesale Teams to confirm proper refunds are issued in a timely manner.

Responsibilities include but are not limited to:

• Receiving and processing returns

• Quality grading and inspection of returned items

• Transferring of goods back to the DC

• Work cross functionally with other departments

• Folding and repackaging

• Provide quality feedback to leadership

Qualifications

• Warehouse or retail experience

• Basic computer and Microsoft Office skills

• Ability to work in a fast-paced environment

• Highly organized and detailed oriented

• Ability to self-manage and assist fellow team members

• Must be able to safely lift and carry up to 30 lbs

Additional Information

Pay Range: $16-$18/hr

Benefits:

• Health Insurance

• Paid Time Off

• Employee Discount

• 401(k)

All your information will be kept confidential according to EEO guidelines.