OTA Systems Analyst
Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.
JOB FAMILY DESCRIPTION
Responsible for deploying the release of new technologies as well as the design, installation, configuration, maintenance and system integration testing performance of PC/server operating systems, related utilities and hardware.
GENERAL DUTIES & RESPONSIBILITIES
Installs, maintains and upgrades internal computer hardware and software systems used for designing and developing company products.
Controls user access and passwords.
Proposes and implements systems enhancements that will improve the reliability and performance of the system.
Monitors usage and performance.
Trains personnel on system usage.
Troubleshoots server, software and hardware issues.
Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs.
Researches, evaluates and recommends software and hardware products.
Supports Web access and electronic messaging services, and maintains a secure systems environment.
Provides new hardware specifications to users based on application needs and anticipated growth.
Performs other duties as required.
Bachelor's Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience.
GENERAL KNOWLEDGE, SKILLS & ABILITIES
Knowledge of multiple operating systems and related utilities and hardware
Knowledge of storage management
Knowledge of TCP/IP
Knowledge of network monitoring and tools
Knowledge of technical writing principles and practices
Skill to effectively analyze and solve problems
Skill in software installation and maintenance
Ability to work independently as well as with a team
Ability to communicate effectively verbally and in writing
Ability to establish and maintain effective working relationships with employees, vendors, clients and public
Systems Administrator IV
Expert/lead technical role. Expert knowledge of the field. Develops large and/or highly complex solutions that require analysis and research. Works on multiple projects as a project leader or technical leader/consultant. Works on complex tasks, projects or issues that involve a high degree of risk, impacts business unit performance and makes use of the individual's high level of knowledge within one or more areas of specialty. Coaches and mentors more junior technical staff. Works without supervision on the most complex projects. Complete latitude for independent judgment. Typically requires eight (8) or more years of demonstrated experience.
Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.
Black Knight Financial Technology Solutions