Adventure Dental, Vision and Orthodontics is part ofthe
Hero Practice Managementgroup. Hero is the only practice managementcompanyfocused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision and orthodontic care to children in underserved communities.
With 26 offices across seven states, we have helped over a million children ages six months through 20 years gain access to the care they need since 2006. Working at Hero is both a career and a callingjoin us, BE A HERO!
Serving the needs of the Medicaid population requires a well-oiled machine. Our fast-paced, high volume offices require smart scheduling, effective patient communications, tested processes and a dedicated, well-trained staff.
The Adventure Dental, Vision, and Orthodontics team knows what it takes to provide quality dental, vision and orthodontic care under one roof. We are looking to create long-term relationships with the children and families we serve, and, to achieve that goal, we are dedicated to providing our staff with the support, compensation and lifestyle they need for career happiness.
Navigating the healthcare system can be a challenge for the families we serve. At Adventure, we make it easy and enjoyable for parents to get regular vision, dental and orthodontic care for their children.
Our kid-friendly offices take the fear out of dental visits, and all our staff is trained to put both children and parents at ease. From scheduling to payments, eye wear selection to orthodontics, we make it fun, easy and affordable for children to thrive.
MISSION OF THE ROLE:___________________________________________________________
TheOrthodontist'smission istoprovide preventive and restorativeorthodonticcare for all patients,diagnosing and treatingorthodontic abnormalitiesas wellinstructingstaff on how to assistinpatient treatment.
OUTCOMES OF THE ROLE
Integrity & Accountability: Demonstrates high integrity in all activities; does not cut corners to achieve goals.Understand, monitor and ensure effective execution of all policies and procedures by completing administrative tasks correctly and on time, supporting organizations goals and values and supportingaffirmative action and respectingdiversity.
Identifies and resolves problems in a timely mannerand developsalternative solutions. Designs & systematically executes proactive, recurring processes to achieve goals.
Mission Driven &Patient-First: Passionate about delivering high-quality care and service and responding promptly to costumers needs.
Competently examine patients, diagnosediseases and effectively treatand performall necessary procedures.Educate patients bysetting upa friendly relationship with the patients to educate them about thecomplications of treatment and duration of healing processbypreparing a doctor case file including medical history, informing patients ongeneral care and health of teethat regular time intervals andstayinginformed on latestorthodontictreatment techniques.Evaluate byrespondingpromptly to patient's needs bymanaging difficult or emotional customer situations, developing innovative approaches and ideasandsoliciting customer feedback to improve service.Builds a community within the practice that fosters teammate satisfaction and retention by developing strategies to achieve organizational goals, beingavailable to staff, accepting feedback from others,developing subordinates' skills and encouraging growth.Usesresearch,facts,and analysis to inform decisions and continually improve outcomes. Analyzes market and competition and adapts strategy to changing conditions.
Compassionate &Teamwork:Works well with members of Hero's leadership team in pursuit of the company's goals. Puts team above self, doing whatever it takes to make the broader organization win.
Work collaboratively with the Hero Practice Support Center team to implement new programs and initiatives, provide feedback and ideas on improvement areas. Provide vision and inspiration to peers and subordinates by displayingpassion and optimism,remainingopento others' ideas,being able to work in a fast-paced environment with differentpersonalities and including staff in planning, decision making and process improvement. Develops implementation plans and communicatechanges effectively by buildingteamcommitment,supporting those affected by change andevaluatingresults.
Demonstratesattention to detailandable to handle a diverse workload.
Able to multi-task andcomplete tasks correctly and on time.
Exhibitsstrong interpersonal skills, listening to patients and staff members'needs andpossesses afriendly demeanor.
Identifies issues and resolves problems in a timely manner; uses reason even when dealing with emotional topics.
Preferredknowledge ofDolphin Database and DentaQuestsoftware and
Paychex Human Resource and Payroll Systems; must have proficiently with all Microsoft Officeprograms.
Must be a graduate of an accredited U.S. School.
Current licensein the state where the practice is located.
Doctor of Dental Surgery or Doctor of Dental Medicine degree.
Must have a Medicaid Provider number and NPI number.
Responsible for keeping license active, current and in good standing.
Some travel, less than 10% of the time.
SALARY & BENEFITS
Full-time, exempt position. Competitive salary and benefits package. Benefits include medical, dental, vision, life insurance and 401(k).
This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds, occasionally 50.
Hero Practice Services