Ors Specialist 1/2/3/4

Supplemental Information

ORS Specialist 1/2/3/4

Office of Unemployment Insurance

Division: Benefits Payment Control-Collections

Location: East Baton Rouge

Position #: 50410432

Announcement #: LWC193973-4-25-24KK

This position may be filled as either a Probational or a Job Appointment (open to all qualified applicants); a Promotion (open to all statewide classified and Agency wide permanent status employees); or by Detail to Special Duty or Classified Temporary Appointment. Current permanent status, classified employees may be required to accept a Probational appointment if selected.

As part of a Career Progression Group, vacancies may be filled from this recruitment as a ORS Specialist 1, 2, 3 or 4 depending on the level of experience of the selected applicant(s). Please refer to the 'Job Specifications' tab located at the top of the LA Careers 'Current Job Opportunities' page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

CommunicatingEffectively: The ability to relay information correctly and appropriately to connect people and ideas.

DrivingResults: The ability to identify important goals and work to achieve them.

ThinkingCritically: The ability to generate ideas, manipulate ideas, and make unconventional connections to develop original approaches.

Using Data: The ability to use relevant and valid data to inform a recommendation for action.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Resumes WILL NOT be accepted inlieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

The Louisiana Workforce Commission is an equal employment opportunity employer and serves as a model employer for individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities • TDD# 800-259-5154

LWC does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, disability, age, or pregnancy, and prohibits harassment of any type.

For further information about this vacancy contact:

Kedrick Kennedy

Louisiana Workforce Commission

kkennedy@lwc.la.gov

Minimum Qualifications

MINIMUM QUALIFICATIONS:

A baccalaureate degree.

SUBSTITUTIONS:

Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.

Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:

A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.

30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.

60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.

90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.

120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.

College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.

NOTE:

Any college hours or degree must be from an accredited college or university.

Job Concepts

Function of Work:

To conduct entry professional work in the Office of Regulatory Services.

Level of Work:

Entry.

Supervision Received:

General from higher level ORS job.

Supervision Exercised:

None.

Location of Work:

Department of Labor, Office of Regulatory Services.

Job Distinctions:

Differs from ORS Specialist 2 by the requirement of participation in mandatory training; the degree of supervision received; and by lack of journeyman responsibility and by performance of only one job function within a unit.

Examples of Work

Establishes the eligibility of unemployment insurance claims, pay when due, adjust improper payments and collect overpaid benefits.

Examines and processes unemployment insurance initial, renewed, and continued claims pertaining to intrastate, interstate, federal employees, ex-servicemen, and other federal funded programs.

Reviews and processes initial and contested wage record documents from local offices and employers for use in establishing monetary eligibility.

Reviews written protests from employers and prepares same for processing.

Updates computer records to correct errors reflected by computer generated error lists, appeal decisions, court cases, and requests by local offices.

Initiates action to generate benefit payments resulting from deletion and/or correction of computer records.

Reviews cases to assess fraud and/or overpayment, arranges repayment schedules for claimants, processes reimbursements, prepares documentation of evidence to make recommendations to district attorney.

Conducts program compliance audits; serves as a contact in a specified program area.

Adjudicates claims and renders non-monetary determinations based on an examination of records and information obtained through correspondence and/or telephone contacts. Prepares documents for computer input.

Responds orally and/or in writing to general inquiries from employers, claimants, colleagues, and public officials.