Under general supervision, leads and coordinate organizational development and training activities including the design of implementation programs for citywide initiatives. Plan and design a wide range of human resources services and programs in the area of organizational development and training for one or more city departments.
Examples of Duties
Design and develop training seminars, curriculum, workshops, and presentations for employees. Create training announcements, flyers and invitations.
Schedule and deliver training workshops, seminars, classes, and presentations, which include facilitating classroom exercises, activities, and group discussions. Conduct debriefing sessions.
Decide what methods are most appropriate for each unique learning situation. Determine the level and type of classroom engagement with each participant and with each class as a whole.
Assess and evaluate citywide educational and training needs. Using a variety of assessment and evaluation tools, identify opportunities for career development and talent enhancement within the individual departments. Determine type and scope of assessment tools and methods.
Track the attendance/performance of city employees at new hire and ongoing trainings. Develop evaluation tools, collect and analyze training evaluation data to inform development of training materials.
Research and analyze best practices of specific trainings to develop trainings based on need. Research and analyze new training technology and methods and utilize when appropriate.
Determine which technologies and/or methods are appropriate to use. Coordinate with Human Resources or other agency training departments.
Perform special projects as needed to support departmental objectives and strategic direction. Determine tactics, methods, or tools to be used.
Facilitate groups in areas such as team development, process improvement, strategic planning and problem solving.
Evaluate the effectiveness of training modules, workshops, etc. and make changes as needed to improve future results.
Participate in or lead teams with HR and other department members.
Experience and Training
Bachelor's degree in human resource management, psychology, sociology, education or related field or any equivalent combination of education and experience on a year-for-year basis.
Four (4) years of experience delivering and developing training programs.
Certificates and Licenses Required
One of the following certifications preferred:
PHR (Professional Human Resources)
SPHR (Senior Professional Human Resources)
CPLP (Certified Professional in Learning and Performance Certification)
City Of Round Rock