Job Description: Summary
Reporting to the Sr Director, Change Management, the Organization Effectiveness Sr. Analyst will be part of a small team responsible for supporting enterprise-wide change. The work will involve diagnosing current state, stakeholder alignment, future state design and development, change management/execution and communication activities across key business initiatives including changes to business processes, systems and technology. Focusing on the people side of change, this role will help identify, document, and implement changes to business processes, systems and technology, job roles, and organizational structures and will partner with appropriate internal training and communications partners to ensure that users are notified, engaged, and prepared to transition to the new systems and programs. This position will provide OE support to business units and functions as needs arise and will serve as primary OE support for Lamb Weston's IT organization, as well as the Supply Chain organization in the identification, modification, documentation, and communication of S&OPs as they relate to a company-wide ERP project.
Support assigned clients by providing tools and processes and expertise in organizational effectiveness, change management, organization design, team development, and end-user adoption.
Diagnose and assess organizational gaps, performance gaps and potential resistance. Determine appropriate interventions which could include stakeholder alignment, organizational structure changes, roles and responsibilities clarity, training, goal deployment, intergroup and team interventions, transformation and communication plan creation, and change execution.
Design and conduct readiness assessments, evaluate results, and present findings in a logical and easy-to-understand manner.
Partner with external consultants, end-users and business transformation leaders to identify opportunities for sustainable process improvements.
Partner with internal communications team to develop and deliver organization-wide messaging.
Create and manage measurement systems to track adoption, utilization, and proficiency of implemented changes.
Assess culture dynamics; design change plans and develop change activities to meet cultural alignment objectives.
Build capabilities in partners and clients to sustain org. effectiveness changes and practices.
Work with project implementation teams to integrate change management activities into overall project plans.
Bachelor's degree in Business Administration, Organization Development, HR Management or related field. Master's Degree preferred.
5+ years of organization effectiveness/change management experience.
Experience with training in a formal process, change and/or learning improvement methodology at both an enterprise-level and BU/functional level, including: project definition, process measurement, analysis, and implementation (including benefits-realization plans).
Proven track record of managing and delivering successful enterprise-wide and multi-disciplinary business processes and technology change initiatives.
Demonstrated experience in mentoring and/or teaching others to use process, organization, change, and/or learning improvement methodologies.
Experience and participation in major business and technology implementation engagements (e.g., enterprise solutions such as SAP or Salesforce), outsourcing, and business process re-engineering.
Information Technology, manufacturing-related, and global experience preferred.
Ability to develop a set of actionable and targeted change leadership plans, including a communication plan, sponsor roadmap, coaching plan, training plan, and resistance management plan.
Ability to apply a structured change leadership approach and methodology for the people-side change caused by projects and change efforts.
Ability to develop a change leadership strategy based on a situational awareness of changes and the groups impacted.
Ability to identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address concerns.
Problem solver who can look for the best alternative solution when faced with road blocks.
Ability to think of implications, both positive and negative, across the enterprise when developing solutions and recommendations.
Lamb Weston Holdings Inc