Organization Change Management Lead-Senior Consultant

Guidehouse Philadelphia , PA 19107

Posted 3 weeks ago

Overview Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation.

Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success. The company has more than 12,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies.

For more information, please visit www.guidehouse.com. Responsibilities As a Senior Consultant, you will have responsibility for work products and activities for your workstream and interact with the client daily to ensure engagement success. This includes supporting/leading day-to-day internal team meetings and coordinating/facilitating meetings with clients and their stakeholders.

You will be expected to prepare and communicate well-organized, effective reports and presentations to client and internal executives. You may be responsible for leading and mentoring junior resources to promote quality analysis. In this role, you will be responsible for supporting the client business/operating group with overseeing change management activities for implementation of a new technology solution across the organization.

This includes establishing an OCM strategy and plan with key stakeholders, communication strategy and plan, and training strategy and plan; and supporting execution of those plans. Key responsibilities for this position include: Responsible for creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance Coach senior leaders and executives in helping them fulfill the role of change sponsor Support the IT project teams in integrating change management activities into the project plan Support the design, development, delivery, and management of communications Identify and manage anticipated resistance Consult and coach IT project teams on OCM documentation and framework Oversee the development of training materials, and lead training delivery leads to ensure full coverage of the training program Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan Create briefings and marketing slicks Lead stakeholder engagement efforts, including stakeholder analysis Qualifications Bachelor's Degree from an accredited university 7-10 years of relevant experience in OCM, Training, and/or Communications Client service orientation Outstanding analytical and problem-solving skills An inquisitive nature and desire for continuous improvement Superior interpersonal skills Strong writing and organizational skills Proficient with MS Office (Word, Excel, Project, PowerPoint) Suite Ability to collaborate as a part of team, as well as to work independently Due to our contractual requirements, to be eligible for this role, you must be fully COVID-19 vaccinated at time of hire.

No Sponsorship available for this position Ability to travel to client location 2-3 times a week post Covid Preferred Qualifications In addition to the above listed: 3+ years' experience in OCM Lead role Experience with training and communications Documented experience leading small teams Certified Change Management Professional (CCMP) certification, Prosci Change Management Certification, or other similar certification Experience with virtual collaboration tools (e.g., Teams, SharePoint, Confluence) Advanced experience with Microsoft Excel, Microsoft Word, and Microsoft PowerPoint Additional Requirements The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described. Due to our contractual requirements every federal government employee and onsite federal contractor will be asked to attest to their vaccination status. In the interest of health and safety during the continued unprecedented COVID-19 pandemic, anyone who does not attest to being fully vaccinated will be required to follow CDC guidelines which may include (subject to specific contractual requirements): wearing a mask on the job no matter their geographic location, physically distancing from all other employees and visitors, complying to any screening testing requirements.

This requirement will apply to Guidehouse employees who work onsite for the federal government. Disclaimer About Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee. Rewards and Benefits Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program

Bachelor's Degree from an accredited university 7-10 years of relevant experience in OCM, Training, and/or Communications Client service orientation Outstanding analytical and problem-solving skills An inquisitive nature and desire for continuous improvement Superior interpersonal skills Strong writing and organizational skills Proficient with MS Office (Word, Excel, Project, PowerPoint) Suite Ability to collaborate as a part of team, as well as to work independently Due to our contractual requirements, to be eligible for this role, you must be fully COVID-19 vaccinated at time of hire.

No Sponsorship available for this position Ability to travel to client location 2-3 times a week post Covid Preferred Qualifications In addition to the above listed: 3+ years' experience in OCM Lead role Experience with training and communications Documented experience leading small teams Certified Change Management Professional (CCMP) certification, Prosci Change Management Certification, or other similar certification Experience with virtual collaboration tools (e.g., Teams, SharePoint, Confluence) Advanced experience with Microsoft Excel, Microsoft Word, and Microsoft PowerPoint

As a Senior Consultant, you will have responsibility for work products and activities for your workstream and interact with the client daily to ensure engagement success. This includes supporting/leading day-to-day internal team meetings and coordinating/facilitating meetings with clients and their stakeholders.

You will be expected to prepare and communicate well-organized, effective reports and presentations to client and internal executives. You may be responsible for leading and mentoring junior resources to promote quality analysis. In this role, you will be responsible for supporting the client business/operating group with overseeing change management activities for implementation of a new technology solution across the organization.

This includes establishing an OCM strategy and plan with key stakeholders, communication strategy and plan, and training strategy and plan; and supporting execution of those plans. Key responsibilities for this position include: Responsible for creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance Coach senior leaders and executives in helping them fulfill the role of change sponsor Support the IT project teams in integrating change management activities into the project plan Support the design, development, delivery, and management of communications Identify and manage anticipated resistance Consult and coach IT project teams on OCM documentation and framework Oversee the development of training materials, and lead training delivery leads to ensure full coverage of the training program Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan Create briefings and marketing slicks Lead stakeholder engagement efforts, including stakeholder analysis



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