The Ordinary Seaman/ Wiper / Cook works as a watch stander or day worker in the Engineering Department. This position is also responsible for all food service operations, management and sanitation within the Steward Division.
Essential Duties & Responsibilities:
As a watch stander while in port stands gangway watches as directed, maintaining alertness always.
As a day worker, performs general maintenance, repair, sanitation and upkeep of material, equipment, and areas in the Engineering Department.
Assists QMED's and licensed engineers with general maintenance and upkeep of equipment.
Possesses knowledge of the location and use of emergency equipment, lifesaving equipment, damage control equipment, and safety equipment.
Performs all operations connected with the launching of life-saving equipment and makes security inspections of the ships.
Ensures that onboard food service operations meet the highest standards of preparation, production, presentation, fiscal responsibility and accountability for up to 700 personnel daily
Responsible for the maintenance of all physical spaces assigned to the Steward Division
Strong background in culinary arts or DOD equivalent.
Beginner computer skills specifically using Microsoft Office Suite; ability to learn additional computer skills or software programs. Working knowledge of advanced software applications is preferred
Ability to understand and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to generate routine reports and correspondence
Interpersonal skills are necessary to work effectively and cooperatively with all levels of management and staff. Will also routinely interact with other crew members
Ability to use general office equipment such as fax, phone, copier, scanner, printers, etc.
Ability to follow a process.
Strong professional customer service skills, including active listening, prompt service and follow-up.
Strong decision analysis and problem solving skills; ability to draw conclusions and justify decisions. Must be able to communicate issues to management.
Ability to learn and understand corporate policies and procedures and how they relate to goals.
Ability to perform basic mathematical computations
High degree of self-motivation and the ability to work independently
Ability to multitask
Additional job duties assigned
High School diploma or equivalent
Must be a valid United States citizen of at least 18 years of age and possess and maintain valid: U.S. Passport with a minimum of seven (7) months remaining before expiration date;
United States Coast Guard (USCG) Merchant Mariner's Credential (MMC), with a minimum of ten (10) months remaining before expiration date.
Must be capable of carrying items up to 40 pounds and on heavier items must seek assistance of other workers or weight lifting devices.
Must be capable of wearing cumbersome PPE for Hazardous Material (HAZMAT) operations.
Must be able communicate using the English language.
Must be citizens or permanent residents of the United States.
Must possess basic computer skills.
Must have a valid driving license
Must have the ability to obtain and maintain a Government Top Secret Security Clearance
Certification / License Type:
Hornblower has been the leading yacht and public dining cruise company in the United States for more than 38 years. Companies within the Hornblower family include Hornblower Classic Cable Cars, Hornblower Cruises and Events, American Queen Steamboat Company, Victory Cruises, Boston Harbor Cruises, HMS Global Maritime, Statue Cruises, Alcatraz Cruises, Niagara Cruises and NYC Ferry, operated by Hornblower.
Hornblower is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, Hornblower participates in the E-Verify program in certain locations.
Pursuant to the San Francisco Fair Chance Ordinance and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.