Order Processing Specialist

Connection Boca Raton , FL 33427

Posted 4 months ago

Connection Enterprise Solutions offers a wide range of technology services with over 500 technical certifications and a qualified team of expert engineers, software licensing specialists and project managers to offer best-in-class solutions to our customers. We deliver end-to-end solutions across the entire IT lifecycle--from assessment, design, procurement, and installation to management and asset disposition. Focused on solving the complex business challenges of enterprise customers, Connection Enterprise Solutions is a one-stop source for a full range of IT products and services, including data center, networking, mobility, and software solutions. Offering over million products from 1,600 technology vendors, Connection Enterprise Solutions' proprietary cloud based e-procurement system, TRAXX, creates a streamlined, efficient approach to IT procurement that reduces the cost and complexity of buying hardware, software and services. By leveraging our strategic relationships with leading IT manufacturers and software publishers, Connection Enterprise Solutions is able to provide the best pricing and preferred product availability.

Job Summary

The Order Processing position will work on a growing team of specialists who report to our Order Processing Manager. This team handles large volumes of purchase transactions each day. This position is a unique opportunity to gain practical experience working within and supporting a high volume business specializing in B2B ecommerce. This is a long term strategic position at Connection Enterprise Solutions.

Main Responsibility

  • (Order Processing) Working with many suppliers, both EDI and Non EDI, managing and transmitting a large number orders each day, working with data entry and a lot of email and phone follow-up.

  • Working in front of a computer most of the day, on email, websites, and on a terminal interface performing multiple tasks including: checking for order accuracy, processing electronic orders and modifying / changing orders placed by our sales team and customers.

  • Follow up by phone and email with Sales team and Vendors regarding orders placed.

  • Executing daily exception reports and filling back orders

  • Working hours will be 11:00am to 8:00pm. This is a must.

  • Additional Responsibilities:

  • Strategic purchasing and planning for product availability and shipping.

  • Compiles information on sources cost and manufacturer discounts.

  • Analyze vendor and manufacturer data on factors that affect prices.

  • Contract review on costs and RMA policy for long term agreements.

  • Review proposals, select suppliers, verify delivery and approve payment.

Connection, Inc. and its subsidiaries consider all qualified applicants for employment, without regard to race, sex (including pregnancy), color, religion, age, national origin, ancestry, physical or mental disability status, medical condition, sexual orientation, marital status, protected veteran status, and all other characteristics protected by applicable state and federal law. Connection will consider accommodations for any known physical, mental, or other impairments of otherwise qualified applicants to enable them to participate in our applicant screening process and to effectively perform the essential functions of their jobs, unless doing so would impose an undue hardship on the Company.

Job Qualifications

  • Ability to perform well in a fast paced work environment while under pressure and enjoy being busy all day

  • Experience working in the computer reseller industry is required. (i.e. manufacturer, distributor, reseller, etc.)

  • Experience working with and understanding of computer products and part numbers.

  • Strong negotiation skills, ability to be aggressive.

  • Experience with problem resolution, customer service, and working with vendors, suppliers, and sales.

  • Must be DETAIL ORIENTED, have exceptional organizational skills, and ability to Multi-Task while working under pressure and deadlines.

  • Be "Process" oriented and be committed to the position.

  • Candidate must have excellent follow up skills and be timely and well organized.

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Order Processing Specialist