Order Management Administrator

Flex Austin , TX 78719

Posted 7 months ago

Job Description:

Responsible for routine order processing and serving as day-to-day customer interface

The Order Management Administrator will be based in Austin, TX and will be responsible for routine order processing and serving as day-to-day customer interface.

We are looking for someone who demonstrates:

  • Intense collaboration

  • Passionate customer focus

  • Thoughtful, fast, disciplined execution

  • Tenacious commitment to continuous improvement

  • Relentless drive to win

Here is a glimpse of what you'll do

  • Manual order entry into production planning system

  • Process customer order changes by entering customer requests into planning systems

  • Communicates order status to customer including initial committed ship dates (CSD's) and follow up on interim order changes

  • Release authorizations to shipping department to deliver product

  • Validates order configurations for manufacturability per customer's product rule sets

  • Validates material and capacity availability based on products ordered and in accordance with customer's requested ship dates

  • Resolve low level scheduling conflicts such as material and capacity availability issues

  • Coordination and communication of order expedite requests to production control - may include preliminary determination of material and capacity availability, lead-time restrictions, and modification of schedules within limited parameters

  • Runs routine reports in support of customer information requests and internal reporting requirements

  • Responsible for making sure work orders are released to manufacturing and authorizations for shipping are released in time to meet established goals for lead time, response time and committed ship dates

  • Provide support to quality function in resolution of customer incidents

Here is some of what you'll need (required).

  • Excel knowledge; reporting capability

  • Background in manufacturing/production

  • Ability to interact with internal/external customers of all levels

Here are a few of our preferred experiences

  • 3-5 years of manufacturing experience

  • Shipping/receiving experience

Here are a few examples of what you'll get for the great work you provide

  • Full range of medical benefits, dental, vision

  • Life Insurance

  • Matching 401K

  • PTO

  • Tuition Reimbursement

  • Employee discounts at local retailers

Job Category

Global Procurement & Supply Chain

Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accesibility@flextronics.com. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

The information we collect:

We may collect personal information that you choose to submit to us through the Website or otherwise provide to us. This may include your contact details; information provided in online questionnaires, feedback forms, or applications for employment; and information you provide such as CV/Resume. Your details will be provided to the entity you are applying for a job with. We will use your information for legitimate business purposes such as responding to comments or queries or answering questions; progressing applications for employment; allowing you to choose to share web content with others or; where you represent one of our customers or suppliers, administering the business relationship with that customer or supplier. We will process your data in accordance with our Recruitment Privacy Notice.

If you have any queries about the processing of your data, please contact:

Global Data Privacy Officer:

Email Address: chiefprivacyofficer@flex.com

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Order Management Administrator