Order Fulfillment Specialist

Job Title: Order Fullfilment Specialist

Location: Westminster, CO

Department: Order Administration

As an Order Fulfillment Specialist, you will be an essential part of the sales and quote-to-cash

cycle, and you will be responsible for supporting business divisions with processing and managing customer

orders accurately and efficiently. Your role involves collaborating with various departments, including sales,

customer service, logistics, and finance, to ensure a seamless quote-to-cash process. You will play a critical role

in maintaining customer satisfaction, business division support, trade and revenue compliance and contributing

Trimble's overall success.

What You Will Do:

● Advanced Order Processing: Receive and accurately process advanced-level customer orders via

various channels, including email, phone, sales quotations and online portals through Trimble's order

management systems.

● Advanced Sales Quote Support: Assisting sales teams with preparing accurate advanced-level quotes

prior to and after signature and subsequently converting quotes to orders in respective systems.

● Complex Deals: Light involvement as liaison to represent the quote-to-cash cycle in support of highly

complex contracts and deals with large customers, government agencies and partners.

● Order Tracking: Monitor status of orders to ensure timely fulfillment and delivery. Proactively

communicate with customers regarding delays or issues that may arise during order processing.

● Customer Support: Address customer inquiries related to order status, software provisioning, shipping

information, and product availability. Provide timely and courteous responses to maintain high levels of

customer satisfaction.

● Inventory Awareness. Advanced collaboration with global/regional distribution centers and

inventory/product management teams to stay informed of inventory availability for order fulfillment.

Alert relevant stakeholders (customers/sales teams etc.) in case of any stock shortages or delays.

● Documentation: Maintain accurate and up-to-date documentation to keep track of changes/updates to

orders with relevant approvals per policy.

● Quality Control: Verify accuracy of order details ie. pricing, part #'s, customer contact, delivery

information and quantities before processing orders. Identify and rectify any discrepancies or errors

with customers.

● Cross-Functional Collaboration: Collaborate with the sales, logistics, compliance, revenue recognition,

credit/collections and finance teams to resolve any order-related issues. Work together to improve the

overall order fulfillment process.

● Compliance: Ensure compliance with company policies and procedures, as well as industry regulations,

related to order processing and data privacy.

● Quality Assurance: Perform self-audit quality checks on orders to minimize errors and ensure

adherence to company policies and procedures.

● Troubleshooting and Issue Resolution: Identify and resolve order-related problems promptly,

escalating complex issues to senior management or other relevant departments when required.

● Support shipping/import/export teams and customer requirements for related documents if required.

Job Description

What Skills & Experiences You Should Bring

● High School degree or equivalent required. 2-4 Year Degree preferred with education or training in business admin,

software or supply chain management is a plus.

● 2-5 years experience in order administration, sales support, or a related is preferred.

● Strong organizational skills, attention to detail and accuracy in data entry and order processing.

● Excellent communication skills, written & verbal, to interact effectively with customers/internal teams

● Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

● Problem-solving and critical-thinking abilities to resolve order-related issues effectively.

● Experience with a top tier Enterprise resource planning (ERP) system preferred.

● Familiarity with Salesforce CRM systems and other relevant software applications preferred.

● Experience with Google Chrome, Gmail, Google Apps, Microsoft Office/Suite, Data Load preferred.

● Problem-solving and critical-thinking abilities to resolve order-related issues effectively.

● Ability to provide high-quality administrative support and multitask effectively.

● Demonstrated ability to prioritize tasks, manage multiple orders simultaneously, and meet deadlines.

● Advanced problem-solving skills to address complex order-related issues and find solutions promptly.

● Adaptability: Willingness to adapt to changing business needs and a fast-paced environment.

● Multi-lingual always a plus: some global regional language requirements may apply based on location

● Global Tax/VAT experience helpful

● Experience with global export procedures preferred

About Trimble

Dedicated to the world's tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability.

From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work. For more information about Trimble (NASDAQ: TRMB), visit: www.trimble.com

Trimble's Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength.

To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

Trimble's Privacy Policy

• Pay Equity

• Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.

• Hiring Range:

19.42

• 24.26
• Bonus Eligible?

No

• Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.

• Trimble is proud to be an equal opportunity employer. We welcome and embrace our

candidates' diversity and take affirmative action to employ and advance individuals

without regard to race, color, sex, gender identity or expression, sexual orientation,

religion, age, physical or mental disability, veteran status, pregnancy (including

childbirth or related medical conditions), national origin, marital status, genetic

information, and all other legally protected characteristics. We forbid discrimination and

harassment in the workplace based on any protected status or characteristic. A criminal

history is not an automatic bar to employment with the Company, and we consider

qualified applicants consistent with applicable federal, state, and local law.

The Company is also committed to providing reasonable accommodations for

individuals with disabilities, and individuals with sincerely held religious beliefs in our job

application procedures. If you need assistance or an accommodation for your job, contact

AskPX@px.trimble.com