Order Fulfillment Lead

Cutera Brisbane , CA 94005

Posted 2 weeks ago

Cutera, Inc. (NASDAQ: CUTR) is a leading global aesthetics device company with a comprehensive product portfolio and a global distribution footprint. We are a fast-paced, high-tech medical device company looking for the right person to help grow our business.

The Company's technology enables physicians to provide advanced solutions for a broad range of medical aesthetic applications including improving the skin's appearance through the treatment of superficial benign vascular and pigmented lesions, unwanted hair removal, improvement in skin laxity and wrinkles, and body contouring and sculpting.

Founded in 1998, the corporate, R&D, and manufacturing headquarters for the Company are located in the San Francisco Bay Area. Cutera is proud to manufacture all of its systems and accessories at its California headquarters. It has direct global operations in North America, Japan, Australia, and several European countries, and its products are distributed in over 40 countries. Please visit www.cutera.com for more information about Cutera.

Position Summary:

The Order Fulfillment Lead will provide leadership to ensure the effective and efficient operation of the warehouse as it relates to all order fulfillment activities. This role will provide support for the daily operations of the warehouse, ensuring all operations are consistent with our commitment to customer service while fostering an environment that is both employee-centric and customer-centric, with a focus on daily order processing in order to maximize sales and productivity, while also providing outstanding customer service.

Duties and Responsibilities:

  • Develop and implement area work schedules and assignments to ensure efficient continuous operations.

  • Works with Operations Manager in administering performance evaluations, for recommending promotions, wage increases, associate development.

  • Works with Operations Manager in developing and maintaining the warehouse budget as required.

  • Ensure that all receiving operations comply with warehouse policies by leading a team that focuses on proper product selection, packing, and maintaining good security habits at dock doors; unloading trucks and leading the way in ensuring that all orders are received.

  • This involves working closely with the customer service group to ensure information is shared as it relates to orders and the processing and physical shipment of freight.

  • Allocate equipment so that it is utilized in the most efficient manner.

  • Coordinate with the Operations Manager to ensure that a sound maintenance program is implemented.

  • Ensure the efficient and safe operation of material handling equipment.

  • Review warehouse operations daily to ensure the warehouse is 5s. Lead operations in a manner that promotes safety and is compliant with OSHA and other appropriate standards.

  • Ensure the accuracy of all order fulfillment documents.

  • Gather and maintain all data and records relative to receiving activities.

  • Assist in resolving any discrepancies and managing the group to ensure accuracy is maintained.

  • Collect all documentation for inbound freight and route to the proper record-keeping unit as necessary. Review and monitor the achievement of operational goals and standards.

  • Emphasis on safety is extremely important

  • Work with Operations Manager to correct any issues that may arise

  • Other duties as assigned

Position Requirements:

  • A Bachelor's degree (B.S.) in business or related field from a four-year college or university is highly preferred. At least 2-5 years related experience and/or training; or equivalent combination of education and related experience; previous professional supervisory experience is required.

  • Requires skills in leadership, organization, communication, and cross functional teamwork.

  • Requires understanding of warehousing operations with experience in a distribution and/or manufacturing environment.

  • Must be able to handle any stress/and or ambiguity caused in meeting deadlines with tight scheduling requirements.

  • Must be able to shift priorities easily, and multi-task in a highly transactional environment.

  • Must be familiar with Microsoft Office applications including Excel, Word and Outlook.

  • The ability to lift up to 70 lbs. is required.

  • Extended periods of standing and/or sitting are frequently required.

  • The employee must have constant free mobility of hands, wrists and arms in order to operate computer/keyboard and other equipment.

  • Flexible workweek, hours may vary. Extended hours may be required based on business needs.

  • Travel may be required while attending business meeting, and meetings with outside agencies, vendors, clients and personnel.

  • The ability to work on the floor and fill in as needed as a material handler is expected based on business needs.

  • Familiarity with warehouse management systems Preferred.

  • Emphasis in SLA (Service Level Agreement) delivery.

Applicants responding to this posting must be able to provide proof of eligibility to work in the United States. Competitive salary, benefits, ESPP and stock options. Cutera is an Equal Employment Opportunity Employer.

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Order Fulfillment Lead