Order Fulfillment Associate

JOB SUMMARY

Monday-Friday 8 am- 5 pm

This position is responsible for closing all orders from the warehouse as well as Surplus Orders, Repairs, and RMA's sent from the PLC Center QA Production Department

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure item are clean, counts are correct, as well as condition match the Pick Tickets

• All previous Labels Removed except OEMs labels

• Monitor screens should have cardboard attached to prevent scratching

• Cables need to be coiled and fastened with a cable tie before packaging.

• Chip foam should be used to protect pins that could be easily bent

• All repair orders must have a work report. All CSE needs to be accounted for prior to invoicing.

• If Surplus/Repair & exposed circuitry is present, unit(s) enclosed in as small as possible protective ESD mylar bag(s)

• If Surplus/Repair & exposed circuitry is not present, unit(s) enclosed in as small as possible protective pink bag(s)

• Work with Order Resolution Associates on any discrepancies

• May be modified from Time to time. Other duties, tasks, and work may be assigned.

METRICS AND MEASUREMENTS

Order Fulfillment Associates will be expected to maintain a goal attainment level of at least 100% based on the established performance metrics (TBD). Failure to meet this minimum level of 85% for a period of two consecutive months will result in MRS action.

QUALIFICATIONS

• Detail oriented

• Computer literate

• Some technical competency

KNOWLEDGE & SKILLS REQUIRED

• Computer proficiency

• Ability to multi-task

• Ability to work at fast pace

• Attention to detail

• Problem solving abilities

• Good communication skills

PHYSICAL DEMANDS

• Occasional sitting, reaching/working overhead, climbing or balancing, stooping, kneeling, crouching or crawling.

• Frequent walking.

• Frequent standing and repetitive hand motion.

• Lifting requirements include repeated lifting of up to 10 pounds, frequent lifting of up to 35 pounds, and occasional lifting up to 100 pounds.

• Frequent walking on open, raised catwalk.

EDUCATION & EXPERIENCE

• High School Diploma or equivalent required

• Technical or industrial product knowledge a plus

BONUS/COMMISSION PLAN

Eligible for commission after successful completion of introductory 90 days.