Order Clerk

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Description

Martindale Feed Mill is looking for a Feed Order Clerk. The ideal candidate would be able to work with customers, document and process their orders, and ensure that the items are received on time. We are looking for someone with excellent customer service skills and great attention to detail to establish great customer relationships and keep the clients informed about the status of their orders.

A few of the job responsibilities would be as follows:

• Receiving orders from customers via mail, phone, or other electronic means.

• Obtaining customers' details and entering the information correctly on the order form.

• Forwarding information to the correct departments for delivery of the order.

• Recommending merchandise or services that will meet or improve upon customers' needs.

Requirements

• A high school diploma or GED.

• Prior work experience in a similar field is preferred.

• Computer literacy, including word processing, spreadsheet software, and database applications.

• Willingness to receive on-the-job training

• An excellent rapport with customers.

• The ability to handle customer complaints in a professional and calm manner.

• Excellent written and verbal communication skills.

• Analytical thinking, and excellent attention to detail.

• Superb time management skills and the ability to coordinate with other departments