Orangetheory Fitness Member Success Part Time Fri Sun Mon

Have fun - change lives!

We are looking for someone to be energetic and eager to share our story and vision with those interested in taking the next step in their fitness journey toward More Life. If you have a passion for fitness, and a love for community, Orangetheory Fitness is the perfect place for YOU!

The purpose of this role within our boutique fitness studio is for an individual to be a self-driven Sales and Member Experience Expert that showcases excellent hospitality and customer service while also being money motivated through strong Sales experience. You must be able to handle multiple tasks at one time while maintaining a positive customer facing attitude.

Benefits

• Competitive hourly wage + sales bonuses
• Career advancement opportunities
• Free membership

We are actively hiring for our location near Music Row in Nashville Midtown

OTF Nashville Midtown

121 17th Avenue South

Nashville, TN 37023

Required Qualifications:

• 1-2 years of previous sales experience, with proven track record (experience working in a sales quota-bearing structure highly preferred)

• Weekend Availability

• Excellent customer service skills

• Solid verbal and written communication skills

• Ability to multi-task and excel in a busy environment.

• Functional computer skills- MS Office basic programs (word, excel), Internet, Basic computer program software use

• High school diploma

Preferred Qualifications

• Business-to-Business account support experience

• Health & Fitness minded people

• Ability to work and function in an ORANGE TEAM environment (Orange is more than just a color, it's an attitude).

• Flexible to the workday, evening and/or holiday hours as needed.

Specific job duties and selection requirements vary between Orangetheory studio locations, and more details can be provided by the studio's hiring manager if you are selected to move forward in the interview process.

Responsibilities

• Be able to showcase performance based on our Daily Production Model (DPM)

• Achieve monthly membership sales goals

• Work with businesses in the surrounding area to plan 1-2 Private Classes for their employees every quarter.

• Establishes and maintains an effective referral program

• Responsible for attending and participating in all relative OTF training programs

• Leads OTF studio previews with prospects and/or fitness program holders

• Works closely with Fitness Team to ensure that processes are fulfilled

• Greets members and guests promptly, enthusiastically, and with a smile to create a friendly positive community in the OTF studio

• Must be able to participate in 1-2 OTF scheduled workouts per week

• Maintains an organized and clean lobby/front desk area

• Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities

• Participate in marketing and outreach events.

• Help support Studio Manager in creating and planning lead generating events in studio and out of studio that promote brand recognition that will also lead to gaining and retaining members.

• Follow up and follow through activities with all prospective clients

• Conducts telephone inquiries follow-up calls/customer care calls

• Responds immediately to member requests, inquiries, and concerns.

• Maintains accurate records using established OTF sales systems.

• Responsible for processing accurate cash and credit card transactions

• Handling members' concerns in a professional and objective manner with the goal of resolution.

• Presenting the OTF concept to any interested consumers, also known as "intros".

• Proper onboarding all OTF clients through the use of Client Intake Forms and Membership Agreements.

Compensation: $15.00 - $55,000.00 per hour

Jobs That Make a Real Difference

About Us

Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.

Our Philosophy

For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They'll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.

Diversity, Equity and Inclusion

Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee's employees. If I am hired to work at an independent franchisee's studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee's privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.