Oracle Cloud Support Delivery Manager

Our client is a leading Oracle Cloud Consulting company, with 20+ year history of growth. Extremely strong Oracle Cloud talent pool within the firm, excellent people to work with and learn from.

This search is for an experienced SERVICE DELIVERY MANAGER within the Managed Services team, providing support to Oracle Cloud clients throughout the US and Canada. Some responsibilities include:

• Account Management/POC for several clients, providing status updates to clients and within the firm, communicating clearly and positively, with constant drive to resolve client challenges satisfactorily.

• Manage resource allocation with the Managed Services team to address clients needs, based upon priorities, skills, etc

• Act a project manager for small-scale projects (e.g. year end reporting; ERP integrations, etc)

Requirements:

• 5+ yrs minimum within the Oracle landscape, either as a BA, Consultant, or Project Manager

• Excellent communication skills, both verbal and written

• Oracle Cloud knowledge, ideally Cloud Financials or Supply Chain/SCM

• Ability to multi-task and ability to assess and organize priorities

This is a FULL-TIME, REMOTE role, ideally based in the Western US. There is NO TRAVEL in this role. Immigration is not available for this role.

No contractors, No third parties